We performed a comparison between Okta Workforce Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."I find the provisioning features and the integration with other applications useful."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"The solution so far has been very stable."
"It made things a lot easier, especially with passwords."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"Ease of use is very good, for administrating it. It's very well known."
"As our identity model continues to mature, probably the Federation is most valueable."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"We almost never have outages nor see slowdowns."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"It only facilitates provisioning and not de-provisioning."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"The support could be faster."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We are finding some compatibility issues. We're still working with CA on them."
"To add more value to this solution it needs to be more user-friendly."
"I'd like to see a rework of the user directory configuration."
Okta Workforce Identity is ranked 3rd in Access Management with 56 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. Okta Workforce Identity is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and CyberArk Privileged Access Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, PingID, PingAccess and Microsoft Entra ID.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
