"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"The tool helps us understand network performance."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"I have found the cross analysis feature to be the most valuable."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"The most valuable feature is the event correlation mechanism."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"The most valuable features have been the interface and the ability to do equipment management."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"Its main functionality is highly beneficial as it centralizes the management of configuration items across the network."
"The features we find most valuable is the configuration backup automation, the configuration compliance, the security vulnerability detection and upgrading devices."
"What's nice with NCM is you can set up policies that you can then check against the configs to ensure that your device configs adhere to a baseline or standard that you've set in place."
"The feature that I really enjoy is the ability to script changes across all of your devices."
"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
"The solution's view is very nice, and they have a great customized dashboard."
"It is a stable solution."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"It would be helpful if CA provided online training for its customers."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"It takes some time to learn how to use this solution."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."
"The only thing that requires some experience, and training doesn't fix, is how to set up your custom policy-based reports to check compliance."
"The solution could have better integration."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"The Network Configuration Manager needs to improve the access control list compliance."
"I would like to see more integration tools. Something like dialysis, for example."
"The third-party plugins available in the solution could improve. I have received some issues with the templates."
"Our experience has shown that most of the problems we've had with SolarWinds NCM are related to software issues."
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