We performed a comparison between AppDynamics, Instana Dynamic APM, and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"The solution helps us save a lot of time on certain tasks."
"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"Its GUI is really good and it easy to understand for non-technical users."
"The overall capabilities are the most valuable."
"It's great for monitoring services and applications."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"It could be a little more flexible in configuration on the back end."
"We have had downtime, which has been the result of config, application, or cord issues."
"Rolling out version upgrades is a difficult job at times."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"It needs strengthening in the database tiers."
"There are many KPIs that are not available in AppDynamics."
"Their support should be improved. Clusters and monitoring can also be improved."
"Its SLI and SLA features need improvement in setting up alerts."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"They could improve the product’s dashboards and provide more dashboard options."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"New Relic has a better UI in terms of how it presents the data."
"We'd always like to see additional functionalities."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"Maybe log monitoring could be better."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
