"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"Performance-wise, it is excellent."
"With CyberArk, you can be fully confident that your existing accounts are secure. You will be 100 percent"
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"CyberArk has resulted in a massive increase in our security footprint."
"With PAM in place, we've experienced a significant reduction in potential security breaches."
"We like it for the ability to automatically change passwords. At least for my group, that's the best thing."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"There is room for improvement in the pricing model."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"A built in utility that alerts when connections are made, either via RDP or ICA."
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