TSFactory RecordTS Reviews

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User
Systems Analyst
Oct 30 2017

What is most valuable?

We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable.

How has it helped my organization?

We were asked by security auditors to monitor vendor connections to our assets (servers and users' workstations) when providing tech support via live connection. This… more»

What needs improvement?

A built in utility that alerts when connections are made, either via RDP or ICA.

What's my experience with pricing, setup cost, and licensing?

We budgeted for five hours for installation. We had the dashboard server and seven machines, which we are recording. It depends on the number of machines that you are… more»

If you previously used a different solution, which one did you use and why did you switch?

This was our first solution.

What other advice do I have?

Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.

Which other solutions did I evaluate?

We had heard good things, started with this one, and have never looked back.

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TSFactory RecordTS Questions

What is TSFactory RecordTS?

Security and Compliancy Assistance

Recording sessions allows you to monitor access to files or programs that contain sensitive or confidential information; for example financial data, customer information, or personnel records. This information can be used to confirm you are meeting compliancy and security requirements.

Built for the Cloud and Virtualized Environments

From the ground up, RecordTS was designed to work in hosted environments, making it a tightly integrated solution to monitor remote access to your cloud infrastructure. RecordTS works well with VMware, Hyper-V, XenServer and other virtual hosting environments built on Windows Server and Workstation virtual machines.

High Reliability Architecture

In the event your network or database become unstable, your session data will be buffered and stored locally until stability can be restored. There are internal mechanisms (drain mode) to accommodate controlled, graceful system reboots as well as support for session reliability and quick start so users are not left waiting to reconnect to their active sessions.

Enterprise Design for Scalability

Whether you are recording one machine or ten thousand, RecordTS can handle the job. With its robust distributed, centrally managed architecture, deploying session recording to a large infrastructure is as simple as 1-2-3.

TSFactory RecordTS customers

BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson

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