We are an IT company and backing up data is one of the services that we offer to our customers. This product enables us to use one management console to look after all of our customers' backups.

It saves money and time. I have some machines with a very complex setup. It takes, for example, one week to set up a machine. In case the machine fails, instead of installing it again in one week, I can restore it in one hour. So, it saves time, and we don't have to bring people again to set up the machine. 

I can sleep at night. Seriously, that's important for an IT system's administrator, knowing that the data which we're doing our day-to-day business on is being backed up nightly. If we lost our software that we run on, it is around $120,000, and if we lose that, we're pretty much up the creek. So Acronis backs that up, it validates the backup, and I know, the backups which we have are supposedly good.

Its integrated cybersecurity capabilities have improved the security posture. Before Acronis, we used different security vendors like ESET, Avast, Avira, and Webroot. After switching to Acronis Cyber Protect Cloud, it found threats inside the systems that the previous software did not recognize. We thought we didn't have any malware, but actually, we did.

It improved our work a lot. Instead of putting up just a recovery data center, it's just in the Acronis cloud, so it's very flexible and makes it easy to speed up the recovery VMs there as well.

I am from Perú, and IT departments are not very advanced here. Basically, it is way better than whatever we are used to using, tapes, etc. 

Provides automatic backup operations for middle sized servers and desktops.

As a Service Provider, we onboarded 100+ customers on a single console. Having Remote sessions/delaying access sorts everything out. 

One console, may customers and many workloads really help. Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it. 

The bad point is always customer support and partner support, which Acronis has never changed. 

Once they have better support, things will change as they are launching many new services in the near future.