‎IT Software Engineer at a tech services company with 11-50 employees
Real User
It's possible to use the solution not only on-premise but also in some cloud environments

What is our primary use case?

I am using it for testing, to investigate the program.

What is most valuable?

For me, the valuable feature is that they are looking forward at some cloud integrations and to bring in some of their solutions for Azure and other clouds. It's possible to use the solution not only on-premise but also in some cloud environments that have been growing lately.

They also have a very big knowledge base and support. If you don't know something or something goes wrong, you can always find yourself a solution or contact help and receive good consultation.

What needs improvement?

They need to continue working on it to make it work more smoothly and faster.

What do I think about the stability of the solution?

I am satisfied with the stability.

Buyer's Guide
Acronis Cyber Protect
April 2024
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Scalability is good.

How are customer service and support?

I have been satisfied with technical support.

How was the initial setup?

The setup was average, not very hard but also not a one-click installation.

What other advice do I have?

it's better to search for a solution from among the top vendors. Acronis is one of them. In any environment you need a backup solution and protection for disaster recovery. You need to use a solution to back up your servers and Active Directory, etc. Acronis is quite a good solution for that.

The most important criteria when selecting a vendor are the vendor's reputation and the quality of the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Cyber Security Analyst at a tech services company with 501-1,000 employees
Real User
Their support takes five days to open up a case.
Pros and Cons
    • "Acronis Backup isn't scalable at all."

    What needs improvement?

    Acronis needs to improve several things. They need to improve storage, backup plans, and stability.

    For how long have I used the solution?

    I've used Acronis Backup for the past two years.

    What do I think about the stability of the solution?

    Acronis Backup is unstable.

    What do I think about the scalability of the solution?

    Acronis Backup isn't scalable at all.

    How are customer service and support?

    Acronis support is pathetic. It takes five days to open the case. 

    Which other solutions did I evaluate?

    We've worked with a lot of products, including Microsoft and Nutanix. Out of all of them, the one I like is Nutanix. Many of our solutions are Microsoft products, and Nutanix recently launched a cloud solution.

    What other advice do I have?

    I rate Acronis Backup three out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Acronis Cyber Protect
    April 2024
    Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    769,479 professionals have used our research since 2012.
    it_user1143 - PeerSpot reviewer
    Network Manager at a tech company with 51-200 employees
    Vendor
    Acronis Backup and Recovery 10 is very stable product but takes time to learn

    Valuable Features:

    When system failure occurs, Acronis restores exact server or workstation copies to a new hard drive and reduces the downtime.In case of system failure we use universal restore option to recover archived backup files to a completely new system.Built in backup schemes are available within the software to fulfill most common backup tasks while you can configure detailed settings to meet your specific backup requirements.Outstanding reporting tool is included for customizable notifications and alerts.

    Room for Improvement:

    Requires a committed effort to learn this comprehensive software

    Other Advice:

    Acronis Backup & Recovery 10 is packed with drive imaging and file base backup features. It is capable of protecting both physical and virtual servers with its flexible policy based management.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user4401 - PeerSpot reviewer
    it_user4401Developer at a transportation company with 1,001-5,000 employees
    Vendor

    I agree with your product presentation and I would like to add some features that Acronis Backup and Recovery 10 has. It has bare-metal restoration, the user can restore the server copies, including user configurations, system state data, applications, network settings, and others to a new hard disk. Acronis has customizable backup schemes, it has included prepackaged backup schemes within its software. Another useful feature that Acronis has is outstanding reporting, from customizable e-mail alert notifications to a centralized dashboard that can display backup status for multiple systems on a single screen.

    it_user1194 - PeerSpot reviewer
    Head of Infrastructure at a tech company with 51-200 employees
    Vendor
    An above average data backup and recovery tool with mediocre UI

    Valuable Features:

    1) One of the best data backup and recovery software out there in the market. 2) Can be configured to make complete backups as per a scheduled time frame. 3) Can create a disk image to a complete disk and the same can be used to restore to a fresh hard disk. 4) Various options like incremental backup, full backup, differential backup, etc. make the product highly useful. 5) Supports popular Operating System platforms like Windows & Linux. 6) Provides a sector-by-sector disk image creation facility. 7) Disk images can be mounted to read data. 8) Allows data synchronization between two PCs running Acronis Backup and Recovery.

    Room for Improvement:

    1) Installation is a lengthy process and consumes a lot of disk space. 2) Data backup time is comparatively higher than other similar products out there in the market. 3) The UI is not very user friendly and first time users will definitely struggle to get through. 4) PC to PC synchronization feature requires the end user to login using their Acronis accounts. This slows down the overall synchronization process. 5) Decrypting the data before reading from disk image slows down the overall process of data recovery. 6) There are many products in the market, which do similar things at a cheaper rate.

    Other Advice:

    One of the best data recovery tools available in the market. However, the installation consumes a lot disk space(1GB+), which results in slower system performance. It also lacks a Virus Scanning facility. Note that systems with Extensible Firmware Interface (EFI) are not currently supported. It supports network based data backup and recovery, however network recovery quite often crashes the application.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user1128 - PeerSpot reviewer
    Infrastructure Expert at a tech company with 51-200 employees
    Vendor
    Complete backup & recovery solution for your network & desktop

    Valuable Features:

    Acronis Backup & Recovery is an award winning software with multiple facilities. The most important thing is that it has an easy GUI based using console. You can schedule the software for a convenient time and data backup will be done automatically with a notification. You can also clone (Image) entire hard disks as well. Different types of backup facilities are available with the software like incremental backup, full backup, and differential backup. Acronic software does not provide only backup and restore facilities, but it also provides sync facilities between different computers on your network. It supports different types of hardware and operating system platforms (Windows & Linux). You can create an online backup outside of your network in a secure way.

    Room for Improvement:

    The installation file consumes 1 GB of space on your hard disk. Restore processes fail sometimes if the file is corrupt. System performance slows down while the backup process is running from the network.

    Other Advice:

    It’s a complete solution for data backup and recovery. It provides offline and online backup facilities. It’s available for your server and desktop as well.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.