Acronis Cyber Protect Reviews

Acronis Backup is used for archiving data, backups, and data recovery(DR).

Acronis Backup is easy to use, intuitive, and has high performance.

I have been using Acronis Backup for approximately a few years.

Acronis Backup has very high stability.

The scalability of Acronis Backup is good.

We have approximately five long-term customers using this solution.

The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker.

The initial setup is a little complex because of the pricing structure.

We have three system engineers that support this solution for maintenance and implementation.

The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out.

There is an annual license required for this solution. There are additional costs for the data used.

I would recommend this solution to others.

I rate Acronis Backup an eight out of ten.

Public Cloud

It's fast and easy for image-based backup across all platforms. The user interface is easy to use, and I used it on a virtual server, as a backup server.

It solved our problem with Linux servers by giving us an image based backup system that is easy to use. It's even better than Symantec system recovery, as it it more user friendly, as well as being easier to use in general.

It would be nice if it could support more types of storage.

As far as I know , acronis is multiplatform destination support, but as I said, working with Acronis is much easier that Symantec. You may get confused most of the time when using Symantec. I used Acronis for network storage.

The biggest feature is the universal restore.

No improvement, just the ability to perform backups.

None.

3 years.

I have never run into any issues.

No.

No.

Customer Service:

I haven't dealt with them at all.

Technical Support:

Tech support has been great.

I didn't start using Acronis until I came here 3 years ago - it's what the organization was using already. I found that I liked it better than Symantec.

I found it pretty straightforward.

In-house.

No, it was already in use when I started this job.

We are using this product to back up our HDS node, which is part of a six-node cluster.

The most valuable feature is the extra protection, especially for the backup.

The interface is user-friendly.

The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang. We had installed it on 500 machines, but when our customer started having issues, we uninstalled it. It seems that it is not able to work on the servers.

Our customers were disappointed with this product and discontinued the service.

We have been using Acronis for the past three years.

This is not a stable product because of the antivirus component. There are a lot of issues.

We have not tried scaling but we have almost 800 users.

The technical support is good.

The initial setup is complex and it took a month to deploy.

Licensing fees are billed annually and there are no extra charges.

Public Cloud

The recovery system works great. I recovered the systems in few minutes from a disaster. It has a very clear and easy to use Interface. The vast amount of knowledge base articles on its site is great for troubleshooting issues. I liked the feature to split backups into multiple files to fit different media types. It has data encryption, which encrypts your backups as a security precaution.

I found logs are not enough for troubleshooting in case of failures. Absence of file filtering tools is disappointing. Does not provides advance backup solution like granular backup of emails.

I bought this software for backup of workgroup based computers and it worked great for them. Scheduling was quite easy and the recovery process was awesome. Due to some power failure our 10 systems crashed which were recovered in few minutes by the Acronis recovery partition. However it lacks advance features like granular backup and data filtering hence unsuitable for enterprise level.

One license per VMware Host to backup all the VMs on that particular host.

Management console is able to control all backups from one location.

Error log interpretation will come back with some great big number, then it will want to go to the internet, but it is a silent site. Unfortunately, we aren’t able to really tell what is going on.

I have used the solution for five to six years.

No issues with stability.

No, but it doesn’t do cleanup at all. I have set to keep data for four months on some backups, then they are marked to be deleted, but never delete. Consequently, I run out of disk space, then I manually have to purge the backups from the management console. This feature has never worked.

Very knowledgeable.

This was our first solution.

It was fairly straightforward.

It is better than most.

Veeam. They seemed okay, but they didn’t do physical computers and I needed both.

If you are looking to implement this product, "Do it."

Backup and Recovery for our production PCs.

End user can manage backup and recovery on its own efficiently once a product PC has failed during production. 

The ability to use computing resources, the storage nose is stuck frequently and we have to reboot it, and I'm told that it needs 128GB memory and SAS disk to keep it stable, all of these elements leave me unsatisfied.

We just started deploying the product company-wide.

Yes, it's for HW requirement described above, because we hadn't been told the requirement by Acronis before we started.

Yes see above.

Nope.

We were using Altiris. 

It was straightforward.

We did it on our own based on the design provided by Acronis.

Optimize resource usage on dedup, look at Avamar which has dedup capability with moderate usage.

Image based backup, restore Windows based images quickly and on different hardware.

Quickly restore backups with minimum fuss.

GUI for management of backups. Using 11.5 more difficult with keeping on tabs with all backup schedules and status of backups, even when using the management console feature of the software.

16 months.

Yes, combining with Hyper-V host to backup Hyper-V Virtual machines.

Yes performance issues were encountered whilst backups were performed, especially on large file servers.

Due to having previous issues V10 installed, a straightforward upgrade could not be completed. Need to perform an uninstall of previous software first.

3/5.

Yes to perform install on Hyper-V posed a number of challenges, needed to ensure VSS was operating properly was the main one.

In-house.

No, as this has been used always with the organisation.

Evaluate product using their 30 day trial to ensure it meets the needs of backups and restore.