Software Development Manager at a financial services firm with 10,001+ employees
Real User
Good technical support, and priced well, but the integration needs improvement
Pros and Cons
  • "It's flexible. It was valuable."
  • "The integration could be improved."

What is our primary use case?

We use Amazon API Gateway to compliment or to put a security facade on top of your current APIs.

What is most valuable?

It's flexible. It was valuable.

What needs improvement?

We have not yet explored all of the capabilities. We are looking for a developer portal that may or may not be included, we are not sure.

The integration could be improved.

For how long have I used the solution?

I have been using Amazon API Gateway for three months. We are using it for a project but it is not in production yet.

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What do I think about the stability of the solution?

There are no issues with the stability of the Amazon API Gateway.

What do I think about the scalability of the solution?

Amazon API Gateway is a scalable solution.

We have integrated into probably eight different areas. We have high volumes. We probably process over 100,000 contracts a day through it.

How are customer service and support?

Amazon has provided us with a dedicated technical advisor. We haven't had any issues with technical support. We're very pleased with it.

How was the initial setup?

There was a bit of a learning curve because we scripted it, but after that it was fine.

What about the implementation team?

We completed the installation ourselves.

What's my experience with pricing, setup cost, and licensing?

Fees are volume-based.

For our current volume, the price is fine, it is what we would expect.

What other advice do I have?

It is doing what we need at this point, there isn't anything extra that we would want.

I would recommend this solution to others who are interested in using it.

I would rate Amazon API Gateway a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software architect at a insurance company with 10,001+ employees
Real User
A fully-managed and easy-to-use solution for our mobile app development projects
Pros and Cons
  • "This solution is useful for making new APIs."
  • "There should be more videos and documentation about the new features that are released every month."

What is our primary use case?

I use this solution for mobile app development. It is the API gateway for my backend.

What is most valuable?

The most valuable feature is the ease of managing the gateway.

This solution is useful for making new APIs. We deploy with CloudFormation, so it's pretty easy to use.

What needs improvement?

The way they manage the headers could be improved and made easier.

There are some certificates that they will not let us use.

I would like to see the web console improved.

There should be more videos and documentation about the new features that are released every month.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have ten users in my team who service approximately five thousand people through our apps, and we are increasing the usage every day.

How are customer service and technical support?

We have a solution architect from AWS and he is working with us. The support from Amazon is great. On a scale of one to five, I would rate technical support a five.

Which solution did I use previously and why did I switch?

We did not use another cloud solution prior to this one. However, we did use an on-premises API gateway from CA Technologies. It is a very capable solution, but it is more expensive and we also had to maintain it ourselves. It is not a managed service like the API gateway from AWS.

How was the initial setup?

The initial setup of this solution is very easy. It only takes a few minutes.

This solution is a managed service, so we don't need to be concerned with maintenance. AWS does the management and scaling for us. It's serverless.

What about the implementation team?

I took care of the deployment myself.

What was our ROI?

We have seen ROI. It's pay-per-use, so you won't lose any money.

What's my experience with pricing, setup cost, and licensing?

This is a pay-per-use service, where you only pay for what you use.

Which other solutions did I evaluate?

We had our on-premises solution, and we also evaluated Apigee from Google. Ultimately, we felt that AWS, for our use case, was the best option. The main reasons are the ease of use and pricing.

What other advice do I have?

My advice to anybody who is implementing this solution is to first read the documentation and follow the steps. Make a use case, create a proof of concept, and then migrate it to production environments. It's pretty easy to use.

This is a good product, but there is always room for improvement.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon API Gateway
May 2024
Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,428 professionals have used our research since 2012.
Andre Kapp - PeerSpot reviewer
Snr. Developer at Mama Money Pty
Real User
User-friendly and has good scalability
Pros and Cons
  • "The solution is user-friendly."
  • "The course management needs improvement. It's always an issue to set up the course management, especially when you use data form."

What is most valuable?

The solution is user-friendly. 

What needs improvement?

The course management needs improvement. It's always an issue to set up the course management, especially when you use data form. We use a lot of TerraForm scripts to build up our environment. The rest is pretty straightforward and pretty easy to use.

For how long have I used the solution?

I have experience with Amazon API Gateway.

What do I think about the scalability of the solution?

The scalability is good. There are one hundred thousand users using it in our company. I rate the overall solution a ten out of ten. 

How was the initial setup?

The initial setup is not easy as it includes a lot of steps. 

What other advice do I have?

Overall, the solution is a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Namrata G - PeerSpot reviewer
Independent Technology Consultant - Financial Softwares at a tech services company with 51-200 employees
Real User
Top 5
User-friendly, easy to set up, and has a knowledgeable technical support team
Pros and Cons
  • "What I like best about Amazon API Gateway is that it's simple to use, easy to set up, and you can quickly get it up and running. It's a very user-friendly solution. I also didn't experience any issues in terms of Amazon API Gateway interface, integration, or monitoring. The solution runs smoothly."
  • "Currently, I'm not facing any issues with Amazon API Gateway, which satisfies my requirements. I'm pretty happy with what Amazon API Gateway offers, but as its pricing is on the higher side, that's one area for improvement in the solution. What I'd like to see in the next release of Amazon API Gateway is an improvement in the status checks you get from the monitoring feature of the solution. Currently, you get the number of requests received, the number of reports, etc., but if there are more details than what's given by Amazon API Gateway, that will improve the solution."

What is our primary use case?

We're using Amazon API Gateway for API management.

What is most valuable?

What I like best about Amazon API Gateway is that it's simple to use, easy to set up, and you can quickly get it up and running. It's a very user-friendly solution.

I also didn't experience any issues in terms of Amazon API Gateway interface, integration, or monitoring. The solution runs smoothly.

What needs improvement?

Currently, I'm not facing any issues with Amazon API Gateway, which satisfies my requirements. I'm pretty happy with what Amazon API Gateway offers, but as its pricing is on the higher side, that's one area for improvement in the solution.

What I'd like to see in the next release of Amazon API Gateway is an improvement in the status checks you get from the monitoring feature of the solution. Currently, you get the number of requests received, the number of reports, etc., but if there are more details than what's given by Amazon API Gateway, that will improve the solution.

For how long have I used the solution?

I've been using Amazon API Gateway for around a year.

What do I think about the stability of the solution?

Amazon API Gateway is a very stable solution.

What do I think about the scalability of the solution?

Amazon API Gateway is a scalable solution.

How are customer service and support?

Support for Amazon API Gateway is quite good. The support team is knowledgeable. I interacted with the support team only once, as it's a pretty stable solution, so I don't need much support, but the interaction I had with the team was professional.

On a scale of one to five, I'd rate overall support for Amazon API Gateway as four.

How was the initial setup?

The initial setup for Amazon API Gateway was easy. I would rate it as five on a scale of one to five.

What's my experience with pricing, setup cost, and licensing?

Amazon API Gateway has various pricing plans, but I cannot give the exact cost, though I can say that it's expensive. On a scale of one to five, I'd rate the pricing for Amazon API Gateway as two, as the solution is one of the most expensive products in the market for API management.

What other advice do I have?

My company has around three to four team members who use Amazon API Gateway, but the solution is also being used by many clients who connect to it and consume APIs.

Amazon API Gateway is being used daily.

I advise anyone looking into using Amazon API Gateway to go ahead and use the solution. Still, you should consider your load requirements and what you're looking for in a solution before making that decision.

My rating for Amazon API Gateway is nine out of ten.

I'm a customer of Amazon API Gateway.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Manager at a computer software company with 10,001+ employees
Real User
A complete solution with good security, integration, and stability
Pros and Cons
  • "Its security feature is the most valuable because it is mainly a security solution. It has easy authentication and authorization, and its integration is also useful."
  • "The user interface, in general, can be better. The user interface for the entire Amazon cloud can be more friendly. There are some scenarios that are not really easy to manage and configure through the user interface."

What is our primary use case?

We use it for normal API purposes.

What is most valuable?

Its security feature is the most valuable because it is mainly a security solution. It has easy authentication and authorization, and its integration is also useful.

What needs improvement?

The user interface, in general, can be better. The user interface for the entire Amazon cloud can be more friendly. There are some scenarios that are not really easy to manage and configure through the user interface.

For how long have I used the solution?

I have been using this solution for more or less one year.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

It is very scalable because it is in the cloud. We might have around ten thousand users of this solution. The client for whom we deployed this solution is using this solution and won't be changing it or increasing its usage in the near future.

How are customer service and technical support?

I haven't really used technical support. Its documentation is really good and complete. There are a lot of things on the website that you can use.

Which solution did I use previously and why did I switch?

We didn't have a different solution. 

How was the initial setup?

It is ready to be used because it is in the cloud. It is very straightforward to set it up with some support. The deployment duration depends on the number of services, but generally, it takes around two hours.

What about the implementation team?

We used an in-house resource. In terms of maintenance, we have a team that supervises not only this product but also other products. I think the product itself doesn't require much monitoring or maintenance. It is really managed by the cloud.

Which other solutions did I evaluate?

We didn't evaluate other options because our environment is in Amazon, so it didn't make sense to use another solution.

What other advice do I have?

This is a good solution for anyone whose strategy is to run entirely on Amazon. You basically have to use another approach if that's not the case. If you have a hybrid cloud or if you are trying to be independent of the cloud, this is not a good solution for you. 

I would rate Amazon API Gateway an eight out of ten. It is a complete solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Engineer at a renewables & environment company with 501-1,000 employees
Real User
Top 5
An affordable solution with an easy initial setup process
Pros and Cons
  • "The solution is stable."
  • "Its performance and scalability could be better compared to one of its competitors."

What is our primary use case?

We use the solution to protect APIs from malicious attacks.

What needs improvement?

The solution's performance and scalability could be better than Azure.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

Comparatively, Azure is better than AWS in terms of performance and scalability.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I rate the solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director and Information Technology Architect at Fusion Professionals
Real User
Good ability to proxy and has a simple user interface
Pros and Cons
  • "The initial setup is pretty easy. Deployment only takes five minutes."
  • "Like most Amazon services, and this one's the same, you're expected to effectively do your own support, and any other support is by emails, so it's quite limited."

What is our primary use case?

We primarily use this solution for exposing internal data sources to the internet.

What is most valuable?

The ability to proxy has been the most valuable feature.

What needs improvement?

The pricing could be better. Also, possibly better technical support services or possibly just more documentation to assist users.

For how long have I used the solution?

I've been using the solution for six months.

What do I think about the scalability of the solution?

The scalability is very good. We plan to slowly increase usage. We have a number of things we need to do with it. It won't grow substantially, but maybe to double what we've done so far.

How are customer service and technical support?

Like most Amazon services, and this one's the same, you're expected to effectively do your own support, and any other support is by emails, so it's quite limited.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is pretty easy. Deployment only takes five minutes.

What about the implementation team?

We are an integrator, so we did the implementation ourselves.

What was our ROI?

We've not yet directly seen any ROI, but we weren't expecting to.

What's my experience with pricing, setup cost, and licensing?

The pricing can always get better, but it's pretty reasonable and it's a pay as you go model.

Which other solutions did I evaluate?

We evaluated Dell Boomi and we looked at Informatica.

What other advice do I have?

The user interface is easy enough to use. I don't really have any complaints about it. In terms of advice for implementing and using, I would say you should make sure you've got good internal skills.

I would rate this solution 8 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Serg Anonymous - PeerSpot reviewer
Project Manager at Yukon
Real User
Top 5
Easy to use in combination with other Amazon services and enables us to to assess our internal services in our VPC
Pros and Cons
  • "Amazon stack is easy to use in combination with other Amazon services, so it was a logical continuity."
  • "The user interface could be improved, as well as customer support and having a local customer representative in a country."

What is our primary use case?

We use an API from Amazon to assess our internal services in our VPC and to limit the access of certain users to API and to have an execution plan. Certain users have certain access to API calls that they could use to give them an assessed quota.

The solution is deployed on a private cloud.

What is most valuable?

Amazon stack is easy to use in combination with other Amazon services, so it was a logical continuity. We use Amazon Lambda, so using Amazon API Gateway is the logical continuity of the same step. It wouldn't be very practical to use technology from Azure because we are already using Amazon.

What needs improvement?

The user interface could be improved, as well as customer support and having a local customer representative in a country. Monitoring could also be improved a bit.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

The solution is stable so far.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I haven't had a case where I needed to talk to a local representative, but as an overall problem for sales, that is something that could be improved.

We usually find answers on the internet or through other materials.

How was the initial setup?

The solution was easy to set up. I did the setup by myself.

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the price.

Which other solutions did I evaluate?

We evaluated other options like Microsoft. They are very similar, but because of our customers, they insist on using Amazon.

What other advice do I have?

I would rate this solution 8 out of 10.

If you get used to a certain technology, you would definitely recommend it to your customer because you have experience. We recommend this technology to our customers because we are using it for other products and we have experience, and then the core learning or integration course is shorter.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Amazon API Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Amazon API Gateway Report and get advice and tips from experienced pros sharing their opinions.