Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver.

Regarding Barracuda Email Protection specifically, I'm quite satisfied. I think there's room for improvement in their other products, especially their cloud firewall protection and ZTNA offerings.

Moreover, prices could be more granular, especially for the small business area. Typically, in Italy, the majority of our customers are small businesses. It would be better if the prices could be adjusted for small businesses.

Its stability features could benefit from continuous enhancement. There is room for improvement, particularly in reaching out to technical support during deployment.

In terms of improvement, the main issue is the price increase every quarter, which makes it expensive and less favored. That's why people are looking for a new product.

In future releases, there are many things to add because they have a fixed policy to send out emails. Moreover, there is less visibility on the algorithm. The policies are set up in Barracuda by default; we don't have any control over them. If there is a more flexible policy available, it would be more helpful. And the event tracking, delivery reports, and customized reporting. Those are not that good enough.

They could simplify the licensing and the pricing.

The solution's reporting mechanism is a little poor and could be improved. There is no reporting mechanism with regard to the incidents and the root cause analysis. The solution should provide full details about any incident that happens.

Barracuda Essentials can improve by continually adding more features.

I would like to see better integration with other products.

Barracuda Email Protection currently only works with Microsoft 365. It would be cool to see a more inclusive vendor approach where they should include Google Suite and other vendors like Amazon, for example. You also need complete admin access within your Microsoft 365 account to deploy Barracuda completely, so when you deploy the solution for a customer, it could be hard to transfer those rights from being an end user to a reseller. That's something they could improve.

The email encryption could be improved.

I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution. It would make the protection and capability more comprehensive.

The solution's graphical user interface (GUI) could be improved visually. The solution should enable users to view more details in the dashboard.

The platform's pricing needs improvement. 

The solution can be improved in terms of performance including web content filtering, and network configuration for better protection and enhanced functionality on mobile devices, including Android and iOS.