We have around 1000 BIC Platform users in our organization. Scalability-wise, it is an expensive product.

From my perspective, and because we do not use this tool as a mission-critical application, we don't have a great need for scalability and building on it. But I believe that even with such a scenario this tool is well-designed for potential scaling. If you have a huge workload, the cloud version is a good approach for managing the peak demands that would happen, even unexpectedly.  

Estimating from the current number of processes, we currently have more than 2000 users. For maintenance, we really require very few people, especially because this is a scenario where you have the cloud-based application. With the cloud, you do not care about maintaining the infrastructure. The applications and database servers — all of the servers that are using the architecture — are taken care of by the cloud service provider.  

The solution’s scalability is difficult. There are 500 viewers and 50-70 users using this solution. We use it about two or three times a week.

I rate the solution’s scalability a six out of ten.

The solution is definitely scalable.