Highly integrated, user-friendly, and supports mobile devices
What is our primary use case?
We were looking for a BPM tool that enabled us to manage our: * Process portal available to all employees and contractors, together with access for our external partners * Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture * Process documentation, including work instructions and procedures * Process Controls embedded in processes and linked to the risks and regulative compliance items * Process performance measures, including collecting any raw data from source systems… more »
Pros and Cons
The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.
As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn.
Cost and Licensing Advice
My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three.
What other advice do I have?
Interfacing is a very engaging and accommodating company to work with. They have been involved with BPM for longer than most of their competitors and have people with a diverse range of experience.