Enterprise Architect at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Seamlessly interweaves modeling languages but expensive and not user-friendly
Pros and Cons
  • "One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign."
  • "This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."

What is most valuable?

One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign. The other big advantage is its ability to interweave various modeling languages and provide a seamless view between them that allows one to navigate from one language to the other through the integrated links and cross-model relations.

What needs improvement?

This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master. Improving the capability of architects to use the tool would be a big improvement. In the next release, I'd like to see better integration with other product companies in this space, like CMDB and ServiceNow, and for BiZZdesign to introduce knowledge-sharing sessions to showcase new best practices, what's being promoted, client success stories etc.

For how long have I used the solution?

I've been using this solution for the last four-and-a-half years.

What do I think about the stability of the solution?

This is a fairly stable tool in terms of integrity and performance.

Buyer's Guide
BiZZdesign HoriZZon
April 2024
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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How are customer service and support?

BiZZdesign's technical support could be improved. For example, we have given them access to our environment, but when we log tickets, they're taken by their level-one team and only go to the experts with access to our environment once they progress. It would be better if when we're logging a specific problem in our environment, it could go directly to a person with access, which would propel the turnaround time. 

How was the initial setup?

Implementation was fairly complex because of constraints on resources when it comes to architects. Layers get implemented at various speeds, so there are gaps, which creates problems because the core layers are supposed to be addressed in parallel. The documentation is also not up to standard, and we would expect better support material in general.

What's my experience with pricing, setup cost, and licensing?

The pricing model is slightly on the high side and could be more competitive for long-term partnerships.

Which other solutions did I evaluate?

I've evaluated ARIS (which has an additional capability of process mining on its BPM layer and the Alfabet to handle enterprise architecture), TransUnion (whose Sparx tools are loose in the standards and haven't had good feedback), and Signavio.

What other advice do I have?

If you're thinking of implementing BiZZdesign, take it from a capability perspective. The first and primary element to be covered is the architecture capability the organization wishes to establish. Then have your use cases defined very clearly and factor in a fair bit of time for implementation to give it time to produce results. I'd rate this solution as seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Venkat Raju Mallipudi - PeerSpot reviewer
Group Chief of Enterprise Architecture & S/W Engineering at AG
Real User
Easy to implement, and it's reliable but restrictions in integration capabilities
Pros and Cons
  • "This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool."
  • "Integration definitely needs improvement. There are some restrictions. We've seen that it doesn't integrate with everything we might expect."

What is our primary use case?

Our clients deal directly with BiZZdesign. They use it, but what we do is we have some experts who have hands-on experience, and we use that knowledge to implement solutions for them. We don't use any separate licenses for HoriZZon ourselves.

How has it helped my organization?

There could definitely be regulatory impacts to comply with industry regulations. 

Since we're currently supporting clients in two specific countries, I'm mostly confident it's compliant. If clients in other countries require it, they'd likely raise questions about regulatory compliance. 

As these clients seem to be familiar with the product, it's currently compliant. 

What is most valuable?

The features I like are that it's very easy to implement and it's reliable.

This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.

It's configurable, meaning you can integrate this product with different tools. However, there are some restrictions. 

What needs improvement?

Integration definitely needs improvement. There are some restrictions. We've seen that it doesn't integrate with everything we might expect.

Out of ten products we want to integrate, maybe five or six integrate easily. The other four might face challenges due to lower investment in the products or compatibility issues. It's definitely not easy to achieve seamless integration for any product.

We can only test to a certain extent, and issues could arise from either BiZZdesign HoriZZon or the other product.

Another point is the cost of licenses. If they were a bit lower, it would be easier for businesses to acquire more licenses... something like an enterprise or bulk license model. Maybe different pricing tiers based on the number of licenses, like significant discounts for orders over one hundred. This could help clients adopt the product.

For how long have I used the solution?

I have been using it for five to six years now. 

What do I think about the stability of the solution?

It is a very stable product. We don't have any challenges in this regard. 

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the scalability a seven out of ten because it has an autoscaling option. It's generally scalable.

The solutions support medium and enterprise level businesses. 

How are customer service and support?

We struggled once to get adequate support. It took a long time to receive the solution we expected.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We don't use this product in isolation. Different clients use different products.

We can recommend the best products for our clients. Some clients may be new to us, or existing clients who already hold BiZZdesign HoriZZon licenses.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten. The setup process is relatively smooth. 

We've only worked with cloud deployments. I'd also rate the cloud setup experience an eight out of ten. We have instructions, user guides, and support details provided. In case something happens, we have contacts to reach out to. However, we haven't tried on-premises deployments.

The deployment time depends on the complexity of the project. For complex projects, it definitely takes a few weeks. There might be dependent tasks involved. 

However, most deployments happen within minutes if there are no dependencies. If not, it takes a few hours, maybe three to four, based on any related tasks.

What about the implementation team?

We are the implementors. We implement different solutions for our clients. 

What's my experience with pricing, setup cost, and licensing?

In terms of licensing, my clients take care of everything directly with BiZZdesign. We don't intervene in that process. However, we provide advisory services. 

For example, if we determine that additional licenses are needed, we inform the client, and they manage the licensing changes.

In terms of this particular product usage, my clients currently only use per-user licenses.

I would rate the pricing a five out of ten, with ten being expensive. It's not too costly, but not particularly cheap either.

What other advice do I have?

I would recommend using this product. However, it depends on the clients we acquire in the future. Not every client needs this type of software. If we encounter clients who aren't using HoriZZon, or are using a different solution, we might recommend this product if it aligns with their interests. 

We'd need to understand their current setup, costs, stability requirements, and any challenges they're facing before recommending a switch.

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Buyer's Guide
BiZZdesign HoriZZon
April 2024
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Enterprise Information Technology Architect at Akka Technologies
Real User
Easy to use and the graphical representation is simple but therefore efficient
Pros and Cons
  • "t's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools."
  • "It lacks capabilities with regard to infrastructure modeling."

What is most valuable?

This is very good software and very useful. As long as you are intending to do design at a business process level, at application processes levels, or even at data op level.

When you go down to modernizing the architecture of your infrastructure, which is part of my job, it's not at all made for that. They have only covered the eye level part of architecture design in IT, but they have not provided the capabilities to properly do what an organization is designing to do in the future.

It's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools.

What needs improvement?

It lacks capabilities with regard to infrastructure modeling.

For how long have I used the solution?

I have been using BiZZdesign for around two years. 

What do I think about the stability of the solution?

It's a cloud-based solution but I have not noticed any issue connecting to it, or any problems while using it, and my colleagues have not reported having any kind of issue with it, so I would say that it is pretty stable.

We have five users using this solution. 

It is used on a daily basis.

How are customer service and technical support?

I haven't needed to contact customer support. 

What other advice do I have?

My advice to someone considering this solution is to follow the training. It's nice to use when you know how to use it. At first, it's good to have some explanations on how it is working. And this information is very important in order to set up your BiZZdesign environments, your libraries, typically, from an architecture standpoint, to make sure that you use it efficiently.

I know that this has been a problem at setup time, so it's not a software installation problem. It is a problem with customization. It's important to have a proper understanding of how BiZZdesign works if you want to make the right first configuration.

In the next release, I would like to see the modernization of the software.

I would rate BiZZdesign an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at a consultancy with 1-10 employees
Real User
Powerful tool with many features and powerful editing functions, strongly supporting modeling standards.
Pros and Cons
  • "The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
  • "It should be more open to integrating with other existing tools. Although there has been progress in the past."

What is our primary use case?

My primary use cases are for consulting on enterprise architecture and support of digital transformation, and I also use BiZZdesign as a tool.

What is most valuable?

The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track.

What needs improvement?

The user interface and connectivity could use further improvement. The interface could be more user-friendly and intuitive. There was a big step between version 3 and version 4. I still have to learn how to use a lot of functions in version 4. I'm looking for further adjustment or adaptation to Windows style because for me it's a little difficult to switch the experience between both tools. I guess that the tool is adapting and converting to Windows step by step.

It should be more open to integrating with other existing tools. Although there has been progress in the past.

Some of my clients need a translation of the menu into Eastern and Central Europe languages, but EA professionals are able to work in English, so it's not critical.

For how long have I used the solution?

I have been using this solution for the past five years.

What do I think about the stability of the solution?

It is stable although there have been a few cases where it shut down. But the instances were a lot less than Windows itself. 

What do I think about the scalability of the solution?

Scalability is up to my needs because I model just a few thousands of objects and it's powerful and scalable enough. Hopefully, it will continue like this for bigger clients also.

Only one technician is maintaining the solution itself and one enterprise architect on the client side. It only requires a small team for maintenance. 

How are customer service and technical support?

I would rate their technical support a four out of five. It's sufficient because when I need something explained or to know, for example, how to do imports, the service desk really carefully solved my needs. Also published user/solution documentation is in the current version very comprehensive, I am satisfied.

Which solution did I use previously and why did I switch?

Before this solution, I would make a model in Visio, PowerPoint and such, not enterprise architecture management tools.

How was the initial setup?

The first time I set it up years ago, it was really difficult for me to customize it because I am more of a business guy than a technician. Now it's much easier because of the metamodel editor that this solution now has so now it's much easier. 

Deployment takes about a few days or weeks. It's easy to use and adapt it, but it's a little bit difficult to negotiate with the client in terms of what to implement, what to be modeled, what kind of methodological backgrounds will be used. 

What other advice do I have?

It's important to plan and think in advance, to be prepared in terms of what to model, for what purpose and for whom, and to prepare an internal enterprise architecture framework. Then only afterward implement it into a tool because the tool will guide you. But if you don't know what you want it's really open and customizable, but will not guide you. It's really important to work a few days or weeks on your framework and then easily implement it in the tool. 

The other advice I would give is from the beginning be in touch with C level management as a sponsor of enterprise architecture and use the reporting possibilities of the tool to satisfy them with insight into the architecture.

I would rate this solution a nine out of ten because it's really powerful and I still haven't been able to take advantage of all if its many features. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Owner with 51-200 employees
Vendor
I used the software to import catalogs with applications, interfaces, contracts, and other artifacts, but the interface is outdated and only available for Windows.

What is most valuable?

BiZZdesign Architect makes separates model from views and has a quite extensive set of analytical stuff built in to be very useful in complex environments. Typically enterprise architecture management and strategic portfolio planning can be supported with these tools as the architecture capability matures.

How has it helped my organization?

Next to a useful tool for strategic planning it is really helpful in a less mature environment as well. I used the software to easily import catalogs with applications, interfaces, contracts, and many other artifacts to start the modeling of my scope of concern pretty fast and come to compelling results for a plateau planning and roadmap.

What needs improvement?

It is only available for Windows right now and it really is an outdated interface and framework that is being used. As a Mac worker I really hate that and therefore any other product with less features would be considered a really good alternative.

I find the licensing model not fitting the market.

For how long have I used the solution?

10 years

What was my experience with deployment of the solution?

Nope. No issues with deployment. Easy installer. It just works.

What do I think about the stability of the solution?

Yes, it can crash. Save your work frequently!

What do I think about the scalability of the solution?

Nope, no issues and no need.

How are customer service and technical support?

Customer Service:

Good - 8

Technical Support:

Good - 8

Which solution did I use previously and why did I switch?

I used Archi at first but this is only for creating views and not for maintaining a model, which in the core is the real architectural work.

How was the initial setup?

Straight forward. You have to tune to get the best practice results out of the tool. A course is highly recommended.

What about the implementation team?

in-house.

What was our ROI?

n/a

What's my experience with pricing, setup cost, and licensing?

You need good tools. Just choose one and be good at it!

Which other solutions did I evaluate?

Yes but not to much. I was certified in the tool, archimate and togaf at Bizzdesign headquarters so it is mainly because of that, that I use this product.

What other advice do I have?

Choose wisely. I did not take the time to investigate on other tools until now. I am willing to let Bizzdesign Architect go for a good Mac solution that also has a separation in model, views and analytics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user375870 - PeerSpot reviewer
it_user375870Head of Enterprise Architecture (Applications) at a financial services firm with 1,001-5,000 employees
Vendor

Hi Marc,
I see that you are also interested in Sparx and Mood. Are you in any position to comment on these compared to BizzDesgin?

Lars

Founder at MOS
Real User
Has good application, portfolio, data, architectures, and modeling features
Pros and Cons
  • "The most valuable features are the application, portfolio, data, architectures, and modeling things."
  • "The automatic data collection and interface need improvement."

What is our primary use case?

Our customers' primary use cases include application portfolio, information, and data architecture.

What is most valuable?

The most valuable features are the application, portfolio, data, architectures, and modeling things.

What needs improvement?

The automatic data collection and interface need improvement. 

For how long have I used the solution?

We've been using this solution since 2016. 

What do I think about the stability of the solution?

The stability is fine. 

What do I think about the scalability of the solution?

Scalability is okay. There are twenty users in my company.

We require two staff members for the maintenance. 

How are customer service and technical support?

Their support is really good.

How was the initial setup?

The deployment took one month. 

What about the implementation team?

We are the implementation consultants. 

What other advice do I have?

I would recommend it.

In the next release, I would like to see an open API.

I would rate BIZZdesign a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Owner at a tech services company with 1-10 employees
Real User
A poor user experience and system instability made this solution too frustrating to work with
Pros and Cons
  • "The initial setup of this solution was very straightforward."
  • "We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."

What is our primary use case?

Our primary use for this solution was architecture modeling and ArchiMate. We have now switched and are no longer using this solution.

It was deployed on-premises.

What needs improvement?

We had a lot of problems with BiZZdesign, and I was happy when we switched to another tool. At first, we used the file server for sharing models, which didn't work because it freezes BiZZdesign. We switched to a database while still in a pilot project. Even then, we found that a lot of the functions were grayed out and unavailable for unknown reasons.

We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted. It was too frustrating. I know that in the meantime there has been a new version and that they have improved, but I never gave it a try because it was too frustrating.

The user interface is in particular need of improvement. Every supplier of these tools knows how to make systems to let users model architecture, maintain relationships, and stuff like that. But, the user experience is of the main importance. You want to model quickly, and usually, you want to model in a team and to collaborate on the same model, and this is where I think BiZZdesign could improve.

Technical support for this solution can be improved.

This solution would benefit from the inclusion of support for different models, beyond ArchiMate-based and architectural, for other kinds of users. This might include strategy or business-wise modeling. 

For how long have I used the solution?

I trained on this solution for about six months.

What do I think about the stability of the solution?

The version that I have seen is not stable.

What do I think about the scalability of the solution?

The version that I have seen is not scalable. That is when the problems arose.

How are customer service and technical support?

We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was satisfied. On a scale from one to ten, I would rate them a five, or six, max.

How was the initial setup?

The initial setup of this solution was very straightforward.

The deployment took perhaps half an hour when we were installing locally, and then using a file server. When we switched to a database, we needed the organizational procedures. So, this takes a little longer. Overall, it is not a problem for BiZZdesign.

What about the implementation team?

We deployed this solution ourselves.

Which other solutions did I evaluate?

We did evaluate other options before choosing BiZZdesign, although I am not sure why we selected this option.

What other advice do I have?

We have now moved to a new solution that works. The most important things are stability, collaboration, and of course, the user experience. Stability is a very important part of the user experience.

I do not recommend using BiZZdesign. It is too much of a niche solution. Solutions like Enterprise Architect, or Visual Paradigm, are much more usable for the different kinds of audiences and users. For example, with Visual Paradigm, you can also model business processes and UML models.

I would rate this solution a one out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1102287 - PeerSpot reviewer
it_user1102287Account Director with 51-200 employees
Vendor

This doesn’t ring true at all! Would have been nice if the author mentioned which version he’s reviewing! This tool has been continuously classified as a leader in the Gartner MQ for several years. Btw. I don’t work for BiZZDesign.

Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros sharing their opinions.