Network Engineer at a insurance company with 10,001+ employees
Real User
We use it to back up configurations so the configuration management is valuable for us
Pros and Cons
  • "We use it to back up configurations so the configuration management is valuable for us."
  • "I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

What is our primary use case?

We use it to back up some things on our network devices and we use it to make sure that things comply with our standards.

How has it helped my organization?

It allows us to make sure, for instance, that all of our telnet, FTP, and SSH are sourced from a certain IP address which is part of our standards and part of best practices. It helps us makes sure that we comply with that. Before using Network Automation, there was no real way of doing compliance other than going into the devices and looking at their configurations manually. It's helped us save time.

What is most valuable?

We use it to back up configurations so the configuration management is valuable for us. 

Another valuable feature is the ability to verify that the devices comply with our standards. Compliance is important because we want all of our devices to have the same, consistent configuration.

The reporting is also good. We run reports monthly to see what devices are compliant with our standards and we use the reports to correct deficiencies.

What needs improvement?

I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.

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April 2024
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For how long have I used the solution?

I've been using this solution for eight or nine years.

What do I think about the stability of the solution?

It's been rock solid. I haven't had any problems with it.

What do I think about the scalability of the solution?

We have a couple of thousand devices on it and it's connected to all of them. We haven't had any issues with scalability. We have about 20 people using it across our organization and they're all involved in network operations.

I'm the only one in our organization who works on maintaining the solution. We don't have any plans to increase usage.

How are customer service and support?

I have contacted technical support directly. I've had no issues with their support. They're pretty responsive.

How was the initial setup?

I wasn't involved in the initial setup but I upgraded from 8.7 to 8.9. It was a smooth process. It took a couple of weeks and there was no downtime. We just set up totally new servers. We tested the new servers and we cut over on a certain date.

What about the implementation team?

The upgrade was done in-house. In addition to me, the guy who is responsible for the servers in our organization was involved.

What other advice do I have?

My advice to someone who is looking into using it is that they need to be pretty familiar with regular expressions. That's what's used to write the rules. In terms of configuration, it can be a complicated platform. The learning curve will vary by individual.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Sr. Consultant at a tech services company with 10,001+ employees
Real User
Simple application for network automation although more automation policies would help

What is most valuable?

Simplest application for network automation with all the automation features.

What needs improvement?

They should add more automation policies for different vendors devices like Ruckus Wireless.

For how long have I used the solution?

One year.

What do I think about the stability of the solution?

Only HP/IBM/BMC and SolarWinds tools are very stable.

What do I think about the scalability of the solution?

No issues in tools.

Which solution did I use previously and why did I switch?

It is fully dependent on costing, the customer and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It is a network automation tool and a license is not required to use this product, but support is paid for. Really, it depends on the customer, what he wants.

Which other solutions did I evaluate?

Yes, I want to evaluate each product, to check all requirements, before choosing.

What other advice do I have?

Before implementation, be sure to clarify all the customer requirements, then choose products accordingly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free BMC TrueSight Network Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free BMC TrueSight Network Automation Report and get advice and tips from experienced pros sharing their opinions.