BMC Software and Solutions

BMC Reviews

In8392cOn
Real User
Consultant / Project Manager at a tech consulting company with 5,001-10,000 employees
May 14 2018

What is most valuable?

It was a full-featured product. Based on my experience where I was responsible for Remedy, and for a later project where I worked on a very... more»

How has it helped my organization?

It replaced an older system, called ManageNow. It had no major impact on the way we operated. We more or less continued, we had a... more»

What needs improvement?

BMC Remedy has more features now than I know about and have used, so it would be presumptuous for me to try to suggest improvements for a future... more»

Which other solutions did I evaluate?

The old system was at the end of its lifecycle, it was being phased out. The name of it was ManageNow, and I don't know that it exists anymore.... more»

What other advice do I have?

ServiceNow is expanding. If I were just choosing an ITSM system right now, it would be hard to choose, if you ignored the underlying platform.... more»
Joshua Lenning
Real User
RemedyForce Administrator at a retailer
Dec 12 2017

What is most valuable?

The console offers a clean UI for managing records and maintaining a history for each record. We find our staff is able... more»

How has it helped my organization?

Remedyforce has greatly improved our company's ability to accurately track and create new records. Incidents can be... more»

What needs improvement?

The tool is not missing any major features. A customer could benefit from additional Service Portal development.

What's my experience with pricing, setup cost, and licensing?

The cost may be higher, but it is backed up by the great product and superb customer service. Licensing should be... more»

Which other solutions did I evaluate?

Our company had previously used BMC Remedy 7, and it had became very outdated. It was also unfriendly to customize.

What other advice do I have?

Make sure BMC Remedyforce offers what you are looking for, and if it does, I highly recommend it to companies looking... more»

BMC Questions

Babar Shamsi
IT Professional at a consultancy with 51-200 employees
Need comparison of BMC TrueSight Operations Manager with Microsoft and IBM offering.
Arjun ThakurBMC TSOM provides unified solutions for monitoring, event & Impact... more»

BMC Consultants

46
Infrastructure Operations Manager
IT Professional with 14 years of experience applying people, process, problem-solving and technical skills to improve infrastructure team and organization performance. Experiences with designing, developing, engineering and implementing infrastructure automation platforms for seamless execution... more>>
Reviewed BladeLogic Automation Suite: Awesome compliance, inventory, provisioning, patch,...
9
SR. ITSM/BSM Consultant (Remedy)
Broad experience planning, architecting, managing, delivering professional services, presales and technical support of BMC BSM Software solutions for leading companies across many industries and countries. Successful projects OutOfTheBox (OOTB), customizations, integrations and custom... more>>
66
Technical Consultant - Service Assurance & Automation
A motivated and commercially aware person, with a strong working knowledge of IT systems and applications. Expertise in a variety of vendor automation tools including BMC, HP & Symantec. Current specialist in BMC ADDM toolset.
477
Sr. Consultant
• An articulate B.Tech in Information Technology with +6 years of IT experience in handling various Infrastructure Monitoring, Management and Automation Tools • Currently working as Sr. Consultant for EMS/NMS Tools with Capgemini • Experience in Architecture, Designing and Onboarding... more>>
Reviewed Micro Focus Network Node Manager: It is very stable which provides quick RCA for any...
69
TOP 10
Specialist in BMC Suite of Products o Proficient in the management and ownership of BMC tools such as: BMC Portal, BMC Event Manager, BPPM. o Skilled in owning and implementing tool upgrade and running customisations in various projects. Implementing new customisations and solutions for the... more>>
Reviewed BMC TrueSight Operations Management: Eases cross launch between multiple tools and...
577
Senior Consultant
• BMC Accredited Administrator: BMC Control-M Workload Automation 8.0 • BMC Control-M Expert (version 6.4 and 7.0) • ORSYP Dollar Universe Expert 6.0 • 10+ Years of experience in Batch Scheduling and administration, Unix Scripting, Production Support in various domains • Experience in... more>>
346
TOP 20
Senior Consultant
Over 4 years of experience specializing in solution architecture, implementation,administration, configuration and maintenance of various Enterprise Management tools My key skills are on monitoring tools like Microsoft SCOM, BMC BEM,Patrol, TMART ,Solar winds & automation tools like BMC... more>>
Reviewed BladeLogic Automation Suite: It can be used across many OS platforms, providing...
406
TOP 20
Technical Consultant
• Puppet Consultant, since 2009 • Chef Automation Consultant, since 2009 • Ansible Consultant, since 2014 • Docker Consultant, since 2013 • Clarive Consultant, since 2013 • HP CSA/OO Consultant, since 2014 • Sked Enterprise Consultant, since 2011 • AutoSys(WAAE)/Control-M Consultant, since... more>>
69
TOP 20
17 years of professional experiences in Information Technology working as Coordination development team Control-M, Project Manager, Systems Consultant Infrastructure Production, Senior Tuning Analyst, Production Infrastructure Architecture, Systems Integration Analyst Intermediate and Support... more>>
62
TOP 20
Business Service Management Architect
I am a professional Technologies information, 15 years of experience in the specialized area of business services Assurance, Infrastructure and Information Security.

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