BMC TrueSight Network Automation Valuable Features

Ernest Szeideman
Senior Security Solution Architect at a comms service provider with 10,001+ employees
The dashboard is very useful to us as is the Presentation Server interface, in terms of policy creation and configuration and use of the tool. There's a much cleaner approach to the dashboards now in TrueSight versus what they had previously. Previously it was more cumbersome to be able to display the data that is required to do our jobs. Different people have different functions, and as a part of those functions, they need to look at different types of data. My managers are interested in things like, the number of tickets that are open. How long did it take to address an incident? How long did it take to close an incident? Things like that with SLAs. Whereas the support people want to just know that the incident has come in and to be able to look at it and correlate that data with other data to determine what the actual problem is. Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available. View full review »
Senior Solutions Systems Engineer at a tech services company with 501-1,000 employees
From my experience, the most valuable features are the configuration changes. Also, compliance is important, because we have worked with a bank. Then, in some of the government agencies that I have work on, the server upgrade of SSD deployment. Backup and restore configurations are helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area. With patching, If you have multiple devices and the same model, then you can deploy using this tool. It's quite helpful other than doing it manually. The tool will do it for you rather than you logging onto the device and doing the commands. For patching, it is helpful if the tool can assist on multiple devices with the same model or brand. Therefore, you just have to wait and require it to reboot based on the patch information. View full review »
Network Engineer at a insurance company with 10,001+ employees
We use it to back up configurations so the configuration management is valuable for us. Another valuable feature is the ability to verify that the devices comply with our standards. Compliance is important because we want all of our devices to have the same, consistent configuration. The reporting is also good. We run reports monthly to see what devices are compliant with our standards and we use the reports to correct deficiencies. View full review »
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