The efficiency and convenience are excellent. 

The pricing is very good. 

It shows you what has been updated via little green dots.

The solution is very automatic. I don't have to worry about it. 

It was easy to set up.

Technical support has been helpful in the past.

The solution has been problem-free.

The Bare Metal Recovery/Image Recovery plugins are invaluable and have been used several times to get customers up and running when most other systems failed them.

SQL granular recovery has earned its place in this product and has proved to be very useful.

This product has an automatic simplicity to it. It does not slow down the computer and stays light on the resources.  

The solution is a free engine to help work with the container.

The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.

The replication and the time frame of the solution is very good. The replication bytes are phenomenal. Also, when you do a failover, it's just one push of a button for it to go to the DR site, that's all. 

Easy verification of things is the most valuable feature.