DevenShahDirector at a tech services company
Anonymous UserTechnical Consultant at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The ease of implementation is the solution's most valuable feature."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"The most valuable feature is disaster recovery."
"The disaster recovery feature."
"It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"The product offers very easy configuration capabilities."
"You don't need a certified administrator to manage this product."
"The recovery aspect of the solution is its most valuable feature."
"Our customers do not need to purchase third party storage or a separate server for data backup."
"If you are looking for a backup solution, go with Druva because it's quite simple."
"It has a straightforward installation."
"All the data is well encrypted. In addition, the data is split into pieces so that if an endpoint is attacked or compromised with any kind of ransomware, the compromised machine can be relocated or restored. All the data that was previously backed up can be restored from the cloud. It has a lot of security features. Druva currently offers only the cloud version on AWS. Being a cloud solution, Druva goes by a lot of security compliances and provides a security portfolio. People are very skeptical of the data security in cloud solutions, and Druva has given consideration to that. It has some good geo-location features. If a machine is lost, when the machine is switched on and connected to the internet, that machine can be geo-located and tracked. It also has got the geo-wipeout feature. If someone tries to take out the data from a lost machine, they won't be able to do that. The moment an IT admin comes to know that the machine is no longer with a user, he or she can auto-run the geo-wipeout feature so that the data cannot be read by any third party. Duality replication is a unique thing about this solution. Everybody's data is not backed up if the data is common. Similar data is not backed up from other machines. The data backup also happens very smoothly. The bandwidth choking is very less. When the data is getting backed up, the users do not even get to know. There is no impact even when the users are not using high-speed bandwidth."
"It's incredibly fast."
"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."
"I would like to see enhancements made to the security."
"Technical support needs to be improved because they do not respond in a timely fashion."
"Slow response from technical support."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"There could be some changes done to the action page to simplify it."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"The user quota is an area that needs to be improved."
"The user quota is an area that needs to be improved."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running. When the backup starts, the systems become very slow. You cannot work while the backup is going on. After the backup is complete, the system performance picks up again. I raised this issue with Druva, but they are not able to resolve this issue. They should analyze the reason for this kind of problem. They have asked for too many error logs, but how do we get logs from the laptops of the users who are unavailable because they are not working from a centralized office, or they are at a customer site or are traveling? Such users can only communicate through emails. This problem is not related to just one user; it is related to every user. There are so many problems in the Druva inSync patches. Sometimes, the software gets uninstalled automatically, and we are not able to find it on the client system. The users say that they didn't uninstall the software. So, how do we find out who uninstalled the software? If the Druva inSync client is installed on the system, the users should not have the right to uninstall the patch. There should be a security system and an admin panel so that the Druva inSync software is locked when it is installed on the client system. Users should not uninstall it unknowingly. A user should be able to uninstall it only after providing a password set by the administrator. They have given many other restrictions, such as a user cannot restore the data from his laptop, or a user cannot remove the snapshot from his laptop. They can also provide a restriction for uninstalling Druva inSync."
"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."
"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."
"There is a free trial available in order for people to evaluate it."
"With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The price is quite good, It's approximately $4000.00 per user for one year."
"It's approximately $4000.00 per user for one year."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
The #1 Backup-as-a-Service Solution for Service Providers. Acronis Backup Cloud is a highly customizable, cost-effective solution that integrates easily with your existing business automation platform or operates as a powerful stand-alone platform. Powered by the Acronis AnyData Engine, Acronis Backup Cloud provides your customers with a best in-class solution that is easy, complete, and safe.
Workforce mobility today is an essential part of any business, but it creates a number of challenges for IT. Data spread across devices and cloud services, unpredictable schedules, and varied network connections all complicate efforts to protect and govern enterprise information. With inSync, companies can protect their data stored in the cloud or on mobile devices while also addressing rising compliance and legal needs.
Acronis Backup Cloud is ranked 4th in SaaS Backup with 8 reviews while Druva inSync is ranked 2nd in SaaS Backup with 6 reviews. Acronis Backup Cloud is rated 8.6, while Druva inSync is rated 8.0. The top reviewer of Acronis Backup Cloud writes "Easy to implement but technical support is not good and the pricing model is poor". On the other hand, the top reviewer of Druva inSync writes "A secure solution with data encryption, geo-location, and duality replication features". Acronis Backup Cloud is most compared with Veritas SaaS Backup and AWS Backup, whereas Druva inSync is most compared with Metallic, Commvault, Veeam Backup & Replication, Veeam Backup for Office 365 and Acronis Backup. See our Acronis Backup Cloud vs. Druva inSync report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.