We performed a comparison between Acronis Cyber Protect and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has all the features I need and user friendly."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"In my opinion, it's the best product for end-users and PCs."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"For me, the cost is a significant advantage."
"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
"The solution is exceptional for desktop backup."
"They have great support."
"It is a quick and easy way to organize my backups and to keep track of them."
"When I have had to use tech support, they've been very good."
"It's not easy to scale it."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"I really like the reporting options you get for various email reports."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"I am impressed with the tool's reporting and UniView features."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"The solution's reporting feature could be better."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"This might be a lack of understanding on my part, but it's difficult to purge old backups."
"If we could have a mass deployment option using Acronis, that would be helpful."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"No appliance update notifications."
"Unitrends can be challenging to scale."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"It could be a little more customizable."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"The ability to run just differentials without pulling the full on your archive."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Unitrends is ranked 42nd in Backup and Recovery with 34 reviews. Acronis Cyber Protect is rated 8.2, while Unitrends is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Arcserve UDP. See our Acronis Cyber Protect vs. Unitrends report.
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