Unitrends Reviews

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Greg G
Reseller
Engineer at a tech services company with 11-50 employees
Jul 01 2019

What is most valuable?

The feature I find most valuable is the hardware functionality because it's reliable and it's got predictive analytics and hardware failure. The predictive analytics are… more»

How has it helped my organization?

With Unitrends we can spin up devices into a VM in about five minutes' time. The disaster recovery time is very quick. Even while we are busy fixing hardware, we still… more»

What needs improvement?

If the interface could be less complex, it is would be great. It's not the easiest to get around and to work with. Someone with a technical background won't have a problem… more»

What's my experience with pricing, setup cost, and licensing?

Licensing costs appear high for hardware devices and software, when compared to other solutions. But in the long run, they're not, because you get free hardware… more»

Which solution did I use previously and why did I switch?

I've used many solutions throughout my career in technical support. We switched to Unitrends because it works and we have started selling Unitrends because it works. It's… more»

What other advice do I have?

My advice would be to follow the recommendation when you do the planning and installation. If you don't you're going to run into trouble. For what it's designed for, I… more»

Which other solutions did I evaluate?

Most of our customers use VM and Backup Exec, but because we are resellers of Unitrends, we also use it from time to time. For end-user backups, we use a product called… more»
Real User
Senior Infrastructure Analyst with 51-200 employees
Oct 28 2018

How has it helped my organization?

The whole appliance needs to be more resilient. It lost our database, and that is something that cannot happen. If the data was written and managed a little better, we would not lose our entire backup. A bit more thought needs to be put… more»

What needs improvement?

There are some questions as to how safely they are storing backup data. We had an issue about a year ago, but it actually ended up wiping our entire backup history, because one of the databases got corrupted, and we couldn't recover the… more»

What's my experience with pricing, setup cost, and licensing?

I have no advice about the pricing of the product.

What other advice do I have?

It hasn't improved our backup because of the signal comeback with their solutions. They purchased RDR, but we don't know whether, I believe there's new functionality now in the current version, but it's not quite there yet. But there's… more»

Which other solutions did I evaluate?

I inherited the product, so I did not comparison shop or evaluate other products.
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Aaron Krytus
Real User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Apr 25 2018

What is most valuable?

- Cloud replication - Remote management of clients - Reporting - Iinstant recovery (allows a spin-up of your image as a VM on the appliance).

How has it helped my organization?

This product has given us the ability to remote manage, monitor and report multiple client sites . We have relied on this appliance several times to recover our clients… more»

What needs improvement?

Pushing the client to Windows 8 and Server 2012, no appliance update notifications, more stable pricing model, no support for dual VPN utilization (required for cloud… more»

What's my experience with pricing, setup cost, and licensing?

Pricing model constantly changes.

Which solution did I use previously and why did I switch?

We previously used 3X and they went out of business.

What other advice do I have?

This is a great product. Easy to setup, technical support is great, lots of documentation available. The reports are great to keep your backups working and recovery… more»

Which other solutions did I evaluate?

Before choosing Unitrends we also looked at Veeam, Symantec, Acronis, Backup Assist, etc.
User
Manager at a healthcare company with 201-500 employees
Jun 13 2018

What is most valuable?

The scheduling and event viewer is easy to use and a helpful item when setting up new servers to be backed up. It determines what errors are being generated as a result of an issue.

How has it helped my organization?

Unitrends has helped us cut down the time that it takes to restore a server to its original configuration. Before, we only had the file structure backing up on a nightly basis and were utilizing bare… more»

What needs improvement?

The amount of updates which are being released. We were running 9.2 for the longest time when 10 came out. We were advised to upgrade, then two weeks later, we were told to wait. Since version 10 came… more»

What's my experience with pricing, setup cost, and licensing?

You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed.

Which solution did I use previously and why did I switch?

Since I have been with the company, we have always used Unitrends.

Which other solutions did I evaluate?

We did not evaluate anyone else.
Real User
User
Nov 25 2018

What do you think of Unitrends?

What is our primary use case?

We use it to back up our VMware environments. We do daily backups of virtual servers and databases.

How has it helped my organization?

It has reduced recovery time. From recovering VMs to just simple file-level recovery. It's all fast and easy.

What is most valuable?

The daily backup report is one of the most valuable features. There is a clear report sent and emailed to me every morning that shows if all backups were successful.

What needs improvement?

The only area that I would say needs some improvements is the initial setup. A little more assistance and help during implementation would be great.

For how long have I used the solution?

One to three years.

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User Assessments By Topic About Unitrends

Find out what your peers are saying about Unitrends, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: December 2019.
391,045 professionals have used our research since 2012.

Unitrends Questions

What is Unitrends?

Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Unitrends customers
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
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