Unitrends Overview

Unitrends is the #31 ranked solution in our list of best Backup and Recovery Software. It is most often compared to Veeam Backup & Replication: Unitrends vs Veeam Backup & Replication

What is Unitrends?
Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Unitrends Buyer's Guide

Download the Unitrends Buyer's Guide including reviews and more. Updated: January 2021

Unitrends Customers
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Unitrends Video

Pricing Advice

What users are saying about Unitrends pricing:
  • "Their licensing depended on the number of CPUs you had."
  • "With respect to cost, my advice is to get what you need."

Unitrends Reviews

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reviewer1352379
Network Administrator at a hospitality company with 201-500 employees
Real User
Oct 27, 2020
An easy-to-use solution; lacks clear cloud unification and direction

What is our primary use case?

We used Unitrends for Microsoft Hyper-V Cluster, VMWare ESXi Clusters, physical servers, virtual servers, SQL databases, and Exchange DAGs databases.

Pros and Cons

  • "It's not easy to scale it."
  • "It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

What other advice do I have?

Buy everything from them. I don't even think you even have a choice anymore. After us and another big client, they told me they did away with the idea of selling their software. They only sell solutions that are their hardware and their software. You can't install it on your own equipment anymore. Also, beware of the forklift upgrades that are required at a certain point. On a scale from one to ten, I would give Unitrends a rating of seven.
Greg G
Engineer at a tech services company with 11-50 employees
Reseller
Jul 1, 2019
Reliable solution that offers great predictive analytics and reporting

What is our primary use case?

Unitrends is a hardware-based solution that we use for backup and disaster recovery. We are trying it out to get it into our market to sell.

Pros and Cons

  • "The predictive analytics are great and the reporting is awesome."
  • "If the interface could be less complex, it is would be great."

What other advice do I have?

My advice would be to follow the recommendation when you do the planning and installation. If you don't you're going to run into trouble. For what it's designed for, I will rate this product a nine and a half out of ten. It is pretty much the best product out there for what it claims to do. They've lived up to just about every promise they have made on marketing and on their website.
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,719 professionals have used our research since 2012.
reviewer1471245
IT Director at School District of Bruce
Real User
Dec 16, 2020
Easy to install and set up, nice web-based GUI, and the reporting is helpful

What is our primary use case?

Our primary use for the Unitrends Backup solution is to protect our physical and virtual servers at our small rural K-12 school. By installing the agent on each necessary server, we can back up both our physical servers (HP or Dell, etc) and also our Windows Server 2012R2, 2016, or 2019 versions. We use the website graphical user interface to continually configure, monitor, and verify our various backups as well as get daily email reports that show our current status of backup success and failures.

Pros and Cons

  • "I really like the reporting options you get for various email reports."
  • "I would like to see more storage options for the free version."

What other advice do I have?

I do like that they keep improving the website user interface. It is much more user-friendly than the one years ago and makes it easier for an administrator to make configuration changes.
Lahiru Wickramasinghe
Manager Technical Support at Ultrium Technologies
Reseller
Top 20
Sep 24, 2020
Great technical support and follow-up

What is our primary use case?

We use Unitrends Appliance across our infrastructure to backup both physical servers and virtual machines.

Pros and Cons

  • "They have great support."
  • "I would like to see the real-time replication process improved, and a zero RPO feature added."

What other advice do I have?

In summary, this is great software and we like a lot of features. I would rate this solution a ten out of ten.
Buyer's Guide
Download our free Unitrends Report and get advice and tips from experienced pros sharing their opinions.