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ADTRAN NetVanta vs Genesys PureConnect comparison

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ADTRAN Logo
ADTRAN NetVanta
62 views|33 comparisons
Genesys Logo
Genesys PureConnect
Read 1 Genesys PureConnect review
144 views|127 comparisons
100% willing to recommend
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Buyer's Guide
Unified Communications
May 2024
Executive Summary

We performed a comparison between ADTRAN NetVanta and Genesys PureConnect based on real PeerSpot user reviews.

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Featured Review
Use ADTRAN NetVanta?
Mohamed-Saber
Provides great functionality
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What do you like most about Genesys PureConnect?
Top Answer:Can integrate with a lot of gateways in voice.
What needs improvement with Genesys PureConnect?
Top Answer:As of now, they are doing great in all areas and they keep improving their services
What is your primary use case for Genesys PureConnect?
Top Answer:There are many use cases for Genesys, as it has almost all the channels needed to have a better customer experience which will increase customer satisfaction.
Ranking
22nd
out of 28 in Unified Communications
Views
62
Comparisons
33
Reviews
0
Average Words per Review
0
Rating
N/A
7th
out of 28 in Unified Communications
Views
144
Comparisons
127
Reviews
1
Average Words per Review
192
Rating
9.0
Comparisons
Also Known As
NetVanta
Interactive Intelligence Customer Interaction Center, CIC
Learn More
ADTRAN
Genesys
Overview
Adtran NetVanta Series is a comprehensive portfolio of enterprise-class networking equipment designed to lower costs in your network without compromising performance or reliability. These solutions address bandwidth expansion, VoIP migration, and network security. Support for small and Medium Enterprise deployments. The NetVanta portfolio includes: Fast Ethernet switches, Gigabit Ethernet switches Power over Ethernet Switches, Integrated switch-routers, Fixed port Routers, Modular Routers, Multiservice Access Routers, Internet security/firewall appliance, IP Business Gateways, IP Communication Platforms, IP Phones, Integrated Access Devices, 802.11a/b/g Wireless Access Points and Network Management.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Sample Customers
Hamilton Heights School Corporation, Bissinger's Handcrafted Chocolatier, Warren County Water District
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm12%
Manufacturing Company8%
Insurance Company7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise12%
Large Enterprise69%
Buyer's Guide
Unified Communications
May 2024
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770,292 professionals have used our research since 2012.

ADTRAN NetVanta is ranked 22nd in Unified Communications while Genesys PureConnect is ranked 7th in Unified Communications with 1 review. ADTRAN NetVanta is rated 0.0, while Genesys PureConnect is rated 9.0. On the other hand, the top reviewer of Genesys PureConnect writes "Provides great functionality". ADTRAN NetVanta is most compared with , whereas Genesys PureConnect is most compared with Genesys Cloud CX, Cisco Jabber, NICE CXone, Kamailio SIP Server and Calabrio ONE.

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.