Alaina CallahanInformation Technology Manager at Alaina M Callahan Consultant LLC
Imad AwwadIT Director at a manufacturing company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The initial setup is pretty straightforward."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The most valuable feature is the alerts. The alerts are meaningful. The event rolls up into meaningful and actionable alerts rather than just being noise."
"What I like about Darktrace, is that you can quickly identify threats."
"Darktrace is extremely stable."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"The Dynamic Threat Dashboard is very nice, as it lists all of your threats and rates them, and then you can choose whether to investigate further."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The solution is stable. We've never had any problems with it."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"Could be more of an endpoint protector."
"I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself."
"The program is quite expensive."
"Darktrace does not have any capabilities to configure."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"This is quite an expensive product so the pricing is something that can be improved."
"Darktrace needs to automate the reports of false positives, botnets and everything."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"It is inexpensive considering what it can do and the competition."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"The pricing is a little high compared to the competition."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"When it comes to large installations, it can be expensive, but for small accounts it's fine."
"It is a very expensive product."
"It is expensive. I don't have the price for other competitors."
Accelerate Your Threat Detection & Response
Your company’s security depends on being able to detect threats and respond to attacks quickly. But most organizations investigate less than 4 percent of all events they receive.
Alert Logic has a better way.
Darktrace is a leading autonomous cyber security AI company and the creator of Autonomous Response technology. It provides enterprise-wide cyber defense to over 4,700 organizations, protecting the cloud, email, SaaS, traditional networks, IoT devices, endpoints, and industrial systems.
A self-learning technology, Darktrace AI autonomously detects, investigates, and responds to advanced cyber-threats, including insider threat, remote working risks, ransomware, data loss, and supply chain vulnerabilities.
The company has 1,500 employees globally, with headquarters in Cambridge, UK. Every second, Darktrace AI fights back against a cyber-threat, before it can cause damage.
Alert Logic is ranked 1st in SOC as a Service with 3 reviews while Darktrace is ranked 1st in Intrusion Detection and Prevention Software (IDPS) with 24 reviews. Alert Logic is rated 8.6, while Darktrace is rated 8.0. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Darktrace writes "A 10/10 solution with an awesome interface, good stability and scalability, flexible pricing, and good support". Alert Logic is most compared with Arctic Wolf AWN CyberSOC, Rapid7 InsightIDR, Splunk User Behavior Analytics, Palo Alto Networks Threat Prevention and Dell Secureworks, whereas Darktrace is most compared with Cisco Stealthwatch, CrowdStrike Falcon, Vectra AI, SentinelOne and Palo Alto Networks Threat Prevention. See our Alert Logic vs. Darktrace report.
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We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.