AppDynamics Database Monitoring vs ServiceNow Cloud Observability comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppDynamics Database Monitoring and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Database Monitoring vs. ServiceNow Cloud Observability Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AppDynamics Database Monitoring's dashboarding is its best feature.""The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good.""The ability to identify the top running queries has been extremely valuable for us.""The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security.""The dashboards are very well-defined.""The features related to the application performance in AppDynamics Database Monitoring are the most valuable.""The most valuable feature of AppDynamics is that we can see all query times. If a particular query is taking too much time, we can alert it.""In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."

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"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services.""The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature.""The UI is very intuitive."

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Cons
"I would like the solution to be more customizable to meet our client's requirements.""The day-to-day activities should be less complicated so that anyone can manage it.""The scalability could be improved.""The product lost its place as an industry leader.""They could align the product strategy to evolve as a complete solution.""AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies.""AppDynamics Database Monitoring could improve the price of the solution, it is costly.""It could be more user-friendly for beginners."

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"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners.""The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement.""The dashboard and graphics must be improved."

More ServiceNow Cloud Observability Cons →

Pricing and Cost Advice
  • "In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
  • "Pricing is based on the size of the deployment."
  • "There is an annual cost for the use of this solution."
  • "It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."
  • "The licensing scheme is very complex. They need to make it easier."
  • "We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
  • "The license for AppDynamics is procured by our customers."
  • "We have a license-based solution. That means you need a license for each server you monitor."
  • More AppDynamics Database Monitoring Pricing and Cost Advice →

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    768,924 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases.
    Top Answer:We buy the platform's yearly subscription. I rate its pricing a six out of ten.
    Top Answer:They could align the product strategy to evolve as a complete solution similar to Cisco Observability.
    Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
    Top Answer:We use the product for traceability.
    Ranking
    Views
    784
    Comparisons
    552
    Reviews
    16
    Average Words per Review
    399
    Rating
    8.0
    Views
    980
    Comparisons
    815
    Reviews
    3
    Average Words per Review
    537
    Rating
    7.3
    Comparisons
    Also Known As
    LightStep
    Learn More
    ServiceNow
    Video Not Available
    Overview

    More than half of application performance bottlenecks originate in the database, but most application teams have little or no visibility into database performance. With AppDynamics' database performance management product, you get 100% visibility into application performance, from the browser to the database.

    Key Benefits

    • Visualize end-to-end application performance, from the browser to the database
    • Get alerts when database thresholds are violated
    • Monitor key performance metrics like top users, programs, SQL, objects and more.
    • See execution plans for slow SQL to isolate performance bottlenecks

    ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    InVision, Twilio, Lyft, Yext, DigitalOcean,
    Top Industries
    REVIEWERS
    Financial Services Firm41%
    Retailer18%
    Computer Software Company12%
    Wholesaler/Distributor6%
    VISITORS READING REVIEWS
    Financial Services Firm32%
    Computer Software Company14%
    Manufacturing Company8%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm17%
    Manufacturing Company11%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise7%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise8%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    AppDynamics Database Monitoring vs. ServiceNow Cloud Observability
    March 2024
    Find out what your peers are saying about AppDynamics Database Monitoring vs. ServiceNow Cloud Observability and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    AppDynamics Database Monitoring is ranked 17th in Application Performance Monitoring (APM) and Observability with 30 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. AppDynamics Database Monitoring is rated 7.8, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of AppDynamics Database Monitoring writes "Good application performance features along with a very simple and tool navigation". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". AppDynamics Database Monitoring is most compared with Splunk Enterprise Security, Dynatrace, AppDynamics and AWS X-Ray, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our AppDynamics Database Monitoring vs. ServiceNow Cloud Observability report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.