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Aptean Pivotal CRM [EOL] vs Pega CRM comparison

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Aptean Pivotal CRM [EOL]
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Pega CRM
Read 10 Pega CRM reviews
584 views|423 comparisons
100% willing to recommend
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Buyer's Guide
CRM
April 2024
Executive Summary

We performed a comparison between Aptean Pivotal CRM [EOL] and Pega CRM based on real PeerSpot user reviews.

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Featured Review
Use Aptean Pivotal CRM [EOL]?
Anonymous User
Has comprehensive customization capabilities, seamless integration across channels and robust AI-driven...
Pega CRM has proven invaluable in addressing business challenges like hyper-personalization, which is increasingly relevant today. An illustrative... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is expensive."
  • "We have numerous uses of the solution in our organisation. Almost 72 applications are integrated with Pega CRM, and some of them are shutting down for various reasons including the high licensing costs. There is a strong focus in the market and offices on cost reduction."
  • "The pricing is on the higher side."

    • More Pega CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Pega CRM?
    Top Answer:One of the most valuable features of Pega CRM for our team's productivity is its ease of setup, thanks to its configuration-driven approach.
    Read all 7 answers   →
    What needs improvement with Pega CRM?
    Top Answer:There is room for improvement and further enhancement in the stability capabilities. I think there's potential for enhancement in the support system provided. It would be beneficial to enhance the… more »
    Read all 7 answers   →
    What is your primary use case for Pega CRM?
    Top Answer:There are numerous use cases tailored for customer retention and customer acquisition. These scenarios often come with pre-configured visual logic, with the flexibility to adjust them to fit specific… more »
    Read all 7 answers   →
    Ranking
    Unranked
    In CRM
    16th
    out of 169 in CRM
    Views
    584
    Comparisons
    423
    Reviews
    9
    Average Words per Review
    723
    Rating
    8.0
    Comparisons
    Also Known As
    Pivotal
    Chordiant
    Learn More
    Aptean
    Pega
    Video Not Available
    Overview

    Aptean Pivotal CRM integrates all of the characteristics of a successful CRM - flexibility, reliability, smart reporting, and mobile access - and offers capabilities that go beyond “just a CRM.” Pivotal integrates into your operational data and spans your full business. From interacting with customers through effective marketing campaigns, to turning leads into selling opportunities and ultimately closed deals, and to delivering thoughtful customer service, Pivotal can do it all. It can be easily and cost-effectively tailored to match your individual business processes, as well as give you flexibility in your hosting options, whether on-premise or in the cloud.

    Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.
    Sample Customers
    AAA Western & Central New York, Albert Heijn, Alliance of Indiana, Bay Valley Foods, Bergendahls Food, Berner Food & Beverage, Case New Holland (CNH), ILLES Seasonings & Flavors, JYSK, Lakeside Foods, Major League Baseball
    The State of Maine, Aegis, Aegon, AIG Japan, ING
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company15%
    Real Estate/Law Firm6%
    Government6%
    Company Size
    No Data Available
    REVIEWERS
    Midsize Enterprise20%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    CRM
    April 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
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    769,630 professionals have used our research since 2012.

    Aptean Pivotal CRM [EOL] doesn't meet the minimum requirements to be ranked in CRM while Pega CRM is ranked 16th in CRM with 10 reviews. Aptean Pivotal CRM [EOL] is rated 0.0, while Pega CRM is rated 8.0. On the other hand, the top reviewer of Pega CRM writes "Case management feature is valuable but the pricing is expensive". Aptean Pivotal CRM [EOL] is most compared with , whereas Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Siebel CRM, Genesys Cloud CX and HubSpot CRM.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.