Compare Microsoft Dynamics CRM vs. Pega CRM

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Microsoft Dynamics CRM Logo
4,020 views|3,305 comparisons
Pega CRM Logo
1,573 views|1,313 comparisons
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Ranking
Views
4,020
Comparisons
3,305
Reviews
1
Average Words per Review
557
Avg. Rating
9.0
Views
1,573
Comparisons
1,313
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 18% of the time.
Compared 14% of the time.
Compared 13% of the time.
Compared 13% of the time.
Compared 11% of the time.
Also Known As
Dynamics CRMChordiant
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Microsoft
Pega
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.
Offer
Learn more about Microsoft Dynamics CRM
Learn more about Pega CRM
Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.The State of Maine, Aegis, Aegon, AIG Japan, ING
Top Industries
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider15%
Media Company9%
Government6%
VISITORS READING REVIEWS
Computer Software Company47%
Comms Service Provider13%
Energy/Utilities Company8%
Retailer4%
Company Size
REVIEWERS
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
No Data Available
Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 1 review while Pega CRM is ranked 5th in CRM Customer Engagement Centers. Microsoft Dynamics CRM is rated 9.0, while Pega CRM is rated 0.0. The top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". On the other hand, Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, ServiceNow, Siebel CRM and Salesforce Marketing Cloud, whereas Pega CRM is most compared with Salesforce Sales Cloud, Genesys Cloud, Siebel CRM, Vlocity and Pega Robotic Process Automation.

See our list of best CRM Customer Engagement Centers vendors and best CRM vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.