Arcserve UDP vs Veeam Agent for Microsoft Windows [EOL] comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and Veeam Agent for Microsoft Windows [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.
To learn more, read our detailed Backup and Recovery Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the duplication.""The recovery part of the product is very good.""Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained.""The product's deployment process was straightforward.""Instant recovery is the most valuable feature of Arcserve UDP.""I would recommend it if there is a general case.""It is a very stable solution...It is a scalable solution.""The most valuable feature of Arcserve UDP is live replication."

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"The user interface is good. It provides a lot of information.""It's powerful and user-friendly.""It's straightforward to set up.""The solution is very affordable for small businesses.""The solution is meeting all of our client's requirements. It has good performance.""It is good and easy to use for backing up physical servers. It is working fine, and it is stable and scalable.""A full-featured option for managing virtual machines with an instant recovery feature.""I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."

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Cons
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again.""Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.""We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server.""Every time I change the disc, I have to do a full backup.""Its interface can be improved. I find it unintuitive.""The solution can improve by allowing older versions to support the latest version of the OS.""The solution's reporting could be improved and should provide customized reports.""It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

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"I would like to have a more automated installation process.""The solution could use some updates to minor details omitted from current reporting.""I would like there to be more integration with other platforms.""I can't think of anything that may be missing.""A feature I would like to see is universal restore. At the moment, restoration can only be smooth on the same hardware. Let's say you have a server and you back it up with Veeam Agent, in case it fails or crashes. If you later buy a new server because the same one isn't available on the market anymore, there's a high chance that Windows will not boot up if you restore from the Veeam backup because the hardware is now different. Acronis has the universal restore feature, so it will work with generic drivers and you can restore Windows in any dissimilar hardware. As far as I know, Veeam doesn't have this feature yet.""I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS. It doesn't like the domain admin account. it's a primary permission issue.""If they could let you can do replication to physical servers - a backup from physical servers and a replication to physical servers - that will be better.""The stability of this solution needs to be improved."

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Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "Our licensing fees are on a yearly basis."
  • "Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
  • "There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
  • "We purchased a three-year license, and I think that the prices are ok."
  • "The pricing is good."
  • "The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
  • "The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
  • "We have a cloud provider agreement with Veeam. We are also paying for the agent."
  • More Veeam Agent for Microsoft Windows [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:The pricing is very good compared to Micro Focus. It is very affordable.
    Top Answer:We don't have any issues with the solution. We do not need any other features. The integration with MS Storage and Dell Media needs to be simplified. Micro Focus may be better in this area as it… more »
    Ranking
    18th
    out of 133 in Backup and Recovery
    Views
    5,055
    Comparisons
    3,419
    Reviews
    16
    Average Words per Review
    487
    Rating
    7.8
    Unranked
    In Backup and Recovery
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    What is Veeam Agent for Microsoft Windows?

    Veeam Agent for Microsoft Windows is a robust, trusted data protection and recovery solution for both physical and virtual machines. This solution can be used to safeguard all kinds of machines and devices, such as desktops, laptops, and mobile devices. Veeam Agent for Windows can easily be installed on all Windows-based physical servers, workstations, desktops, and virtual machines, and works well in either a standalone or managed mode.

    It is widely understood that all users should back up all stored data on a regularly scheduled basis to protect all important data. In the event of a data disaster, data can easily be restored from the backup using this solution and one would never have to experience a loss of important information. Users can implement Veeam Agent for Microsoft Windows to perform regularly scheduled backups automatically, or manually, as needed. Users can choose to back up individual folders and files, designate particular computer files, or even the entire computer image. 

    Backups can be saved in several different locations, such as:

    • Cloud Repository (Veeam Cloud Connect)
    • Backup Repository (Veeam Backup Server)
    • Network Shared Folder 
    • Local Computer Drive
    • Removable Storage Device (USB, CD, DVD, etc)
    • Microsoft OneDrive

    Veeam Agent for Windows users are able to:

    • Create a Veeam Recovery Media file on an external hard drive, CD/DVD/BD, internal hard drive, or choose to establish an ISO file using Veeam Recovery Media on disk.
    • Create a comprehensive system image backup and securely back up chosen computer volumes or specific personal folders with files. Users have the option to store backups in a network shared folder on an external hard drive, or use the Veeam backup repository, Veeam Cloud Connect Repository, or Microsoft OneDrive.

    Veeam Data restore offers two options:

    • Volume-level restore: Veeam Agent is able to restore the complete content of the entire volume. The solution retrieves the data blocks pertaining to the designated volumes and copies them to the desired location. A volume can then be restored to a new location or its original location.

    • File-Level Restore: Veeam Agent will use Veeam’s proprietary driver to publish backup content safely to a user's computer file system. Users can then access the content user Veeam’s Virtual Disk Driver (VDK), which is included with the solution. Users can then easily browse and copy the desired files and folders to use as desired.

    Veeam Recovery Media

    Veeam Agent for Windows allows users to create a complete recovery image of their computer using Veeam Recovery Media. This image contains all data necessary to run Microsoft Windows Recovery Environment (Windows RE) while supplying a viable option to run users’ computer systems.

    Reviews From Real Users:

    We use Veeam Agent for security as well as to ensure we have a backup should the server or discs fatally die. We are a small company with just one building, we want to be sure that should a server be gone we have a backup in the cloud so that we can survive.” - Director at a tech services company 

    “The compatibility of Veeam Agent for Microsoft Windows with other solutions is good. Its integration with other solutions is also good. I also find the product user-friendly.” - Business Development Manager at a tech services company.

    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    ContinuitySA, Landmark Information Group
    Top Industries
    REVIEWERS
    Construction Company22%
    Non Tech Company11%
    Wholesaler/Distributor6%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider7%
    Government7%
    Non Profit7%
    REVIEWERS
    Financial Services Firm19%
    Comms Service Provider19%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Retailer8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise20%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business46%
    Midsize Enterprise29%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    Backup and Recovery
    April 2024
    Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Veeam Agent for Microsoft Windows [EOL] doesn't meet the minimum requirements to be ranked in Backup and Recovery with 40 reviews. Arcserve UDP is rated 7.6, while Veeam Agent for Microsoft Windows [EOL] is rated 8.4. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Veeam Agent for Microsoft Windows [EOL] writes "Functional application availability". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Veeam Agent for Microsoft Windows [EOL] is most compared with Veeam Backup & Replication, AOMEI Cyber Backup, Acronis Cyber Protect, Rubrik and AWS Backup.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.