We performed a comparison between Asana and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
"Asana has helped me (as an individual contributor) organize my daily work and given me a way to plan for longer term objectives."
"The solution appears to be quite stable."
"I like how easy it is to use the rules within Asana."
"The solution's user interface is very good."
"The initial setup is straightforward. It was just a few clicks to get started and to integrate Asana into our existing business system. It took 15 days to fully implement our projects using Asana."
"I really enjoy the portfolios in Asana. One of the ways Asana stands out to me is with portfolios. You can have all your different projects, and you can have those assigned to different teams. If you want to customize a grouping of projects, you can use portfolios. For instance, one of the things that we do is we can assign a portfolio to a specific strategic objective we have, and we can put all those projects that are related to that strategic objective in that portfolio. We then know exactly what people are working on to help us achieve our goals. So, I really like portfolios."
"Asana is a very simple interface for project managers to figure out, providing all the functions they need."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"You don't need a lot of plugins."
"The PPM module is an excellent service."
"The program is stable."
"It's a very complete solution."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"I rate the support from Asana a four out of five."
"The messaging feature could be better."
"A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created."
"There just needs to be a bit more direction on how to use it at the outset."
"There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that."
"We don't get enough notifications."
"Some customizations and functions are still not available, however, so far, they haven't been a deal killer."
"The product must reduce the information on the interface."
"I would like to see some artificial intelligence incorporated into the management functions."
"The cost could be improved. The solution is quite pricey."
"The configurations are fine, but the user interface could be improved."
"A major improvement we would like to see is definitely around agile management."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The product comes with little options out of the box."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
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Asana is ranked 3rd in Project Management Software with 43 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Asana is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Asana writes "Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Asana is most compared with Microsoft Project, Wrike, Microsoft Azure DevOps, monday.com and Bitrix24, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Adobe Workfront. See our Asana vs. ServiceNow Strategic Portfolio Management report.
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