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Featured Review
Find out what your peers are saying about Automox vs. ManageEngine Desktop Central and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Its flexibility is most valuable.""They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic.""The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours.""Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month.""It's super easy to use and we haven't found anything easier.""The fact that it's just one product that can patch multiple operating systems is really great.""Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment.""The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."

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"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems.""The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way.""The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.""The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""Everything is easily centralized and managed under this one product.""Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating.""It's a complete product that allows you to remote troubleshoot, has an inventory of systems.""The stability is very good."

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Cons
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now.""We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs.""It should have integrated workstation access. So, there should be a remote desktop feature.""The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted.""The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage.""As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned.""There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner.""Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

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"The solution should be better at integrating with other solutions.""We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk.""I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time.""Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added.""There is a slight delay in customer support, which is something that can be improved.""The pricing could be a bit better.""I would like to have the option to install the agent remotely.""The pricing is lower than other well-respected solutions in this category."

More ManageEngine Desktop Central Cons »

Pricing and Cost Advice
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier.""The product is a great value.""Its licensing for a year was nine grand. There was no additional fee.""Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers.""There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased.""We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee.""We are on the premium licensing, which is the one that has the API capability that we use.""For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

More Automox Pricing and Cost Advice »

"The licensing is very easy to understand and pricing is right for what you get.""We pay about $250 a year for our license.""The solution is very affordable.""We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000.""Choose wisely between the Professional and Enterprise editions, based on your needs.""I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."

More ManageEngine Desktop Central Pricing and Cost Advice »

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Questions from the Community
Top Answer: The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours.
Top Answer: The pricing and licensing costs have been great for us. We got in early and then they had a little price rise. Overall for the price that they charge now, you get your money's worth on it. For us… more »
Top Answer: We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs.
Top Answer: The initial setup is pretty straightforward.
Top Answer: The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
Top Answer: We primarily use the solution to run on all the desktops in our company. We have unique requirements, and this was the only solution that really met them.
Ranking
Views
732
Comparisons
423
Reviews
6
Average Words per Review
2,913
Rating
9.2
Views
7,733
Comparisons
5,897
Reviews
12
Average Words per Review
754
Rating
8.6
Comparisons
Also Known As
Desktop Central, ManageEngine Desktop Management MSP
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Overview

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

Offer
Learn more about Automox
Learn more about ManageEngine Desktop Central
Sample Customers
Information Not Available
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider19%
Legal Firm6%
Insurance Company5%
REVIEWERS
Financial Services Firm19%
Healthcare Company8%
Insurance Company8%
Computer Software Company8%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company19%
Government8%
Financial Services Firm4%
Company Size
REVIEWERS
Small Business67%
Midsize Enterprise33%
REVIEWERS
Small Business25%
Midsize Enterprise23%
Large Enterprise53%
Find out what your peers are saying about Automox vs. ManageEngine Desktop Central and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

Automox is ranked 6th in Enterprise Mobility Management (EMM) with 8 reviews while ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 16 reviews. Automox is rated 9.2, while ManageEngine Desktop Central is rated 8.6. The top reviewer of Automox writes "Keeps ours clients up to date with patch automation". On the other hand, the top reviewer of ManageEngine Desktop Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". Automox is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, BigFix, Jamf Pro and Quest KACE Systems Management, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Jamf Pro. See our Automox vs. ManageEngine Desktop Central report.

See our list of best Enterprise Mobility Management (EMM) vendors.

We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.