Microsoft Intune Reviews

Microsoft Intune is the #2 ranked solution of our top Enterprise Mobility Management (EMM) tools. It's rated 3.7 out of 5 stars, and is most commonly compared to VMware Workspace ONE - Microsoft Intune vs VMware Workspace ONE

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Real User
Associate Architect-Information Security at a tech services company with 51-200 employees
Sep 30 2020

What is most valuable?

I guess in our company we are using most of the features in Intune. What we use it for is to control the endpoints. We publish some selected applications and the end-users are only able to download… more »

How has it helped my organization?

One of the major advantages of using Intune is for our ISO (International Organization for Standardization) certification. We have to meet requirements for ISO 27001 and 27002 and part of that is that… more »

What needs improvement?

The generic answer to what can be improved is that I hope that the reporting needs to be a bit more interactive.

What's my experience with pricing, setup cost, and licensing?

The pricing for Microsoft Intune is reasonable. Our clients are satisfied.

Which solution did I use previously and why did I switch?

It is a tricky thing to answer exactly what I have used that either was prior to or a substitution for Intune. That depends on different things and factors. First of all, Workspace One is definitely… more »

What other advice do I have?

If someone is looking to have a more integrated result, they are looking for many other things like EDR (Enhanced Data Detection and Response). It is probably better to go with Workspace One because… more »
Kushal Goswami
Real User
Engineering Specialist at a financial services firm with 10,001+ employees
Aug 21 2020

What is most valuable?

The most important thing for me is the autopilot feature. Other products have this capability but they have to first integrate with Azure. Because Intune is a Microsoft product, you don't have to do anything explicitly to get this feature… more »

What needs improvement?

Microsoft really needs to improve the reporting in Intune. It doesn't come anywhere close to VMware Workspace when it comes to their reports. I am sure that Microsoft will improve but at the moment, they are underperforming in terms of… more »

What's my experience with pricing, setup cost, and licensing?

The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it.

What other advice do I have?

The suitability of this product depends on your environment, requirements, and use cases. If you have a reporting-extensive company, for example, then you may need to look for other products. Similarly, if you are a multi-hierarchy… more »

Which other solutions did I evaluate?

We are currently evaluating both Microsoft Intune and VMware Workspace, and we will choose the one that best suits our use cases. Our plan is to implement one of these products in a couple of months. One of the conditions is that we have to… more »
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
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Real User
Sr. Microsoft Solution Architect at a tech services company with 1,001-5,000 employees
Nov 26 2018

What is most valuable?

It has many features, but the most prominent is that other mobile device solutions support more polices. Much more diversion is needed in implementing the policies in different kinds of devices. As I… more »

How has it helped my organization?

Intune should be much more granular in terms of supporting more devices. It is mainly only supported for Samsung knox devices. If you want to restrict the user, and not to turn on the camera and such… more »

What needs improvement?

Most of the customers expect that most of the policies will be there for Android, to implement the policies. Unfortunately, most of the policies that I found are for Samsung knox devices, that is… more »

What's my experience with pricing, setup cost, and licensing?

The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to VMware Airwatch, and IBM MaaS360.

What other advice do I have?

From my experience if the requirement is to lock down the Android devices through Intune, then I should advise to look at the different policies that are available for Intune before doing the… more »

Which other solutions did I evaluate?

We considered VMware Airwatch and IBM MaaS360.
DavidTaylor
Real User
Desktop Systems Architect at a media company with 5,001-10,000 employees
Sep 18 2020

What is most valuable?

Right now, pushing out software and policies is the solution's most valuable aspect. The pricing and support are great. The dashboards, the security, and the customization capabilities work very well for us. Everything is so tightly integrated with the on-premise solution.

What needs improvement?

In terms of what is missing on the solution, I can't really think of anything right off the top of my head. It's doing everything we need it to do. It would be helpful if there was proactive remediation. In terms of some of the reporting, I find that it takes too long for some of the reports to… more »

What's my experience with pricing, setup cost, and licensing?

We're not paying for Intune due to the integration with Configuration Manager. If you own Configuration Manager, you own Intune and vice versa. If you own Intune, you own Configuration Manager or the on-premise solution. As far as how much Configuration Manager costs, I'm not exactly sure. We set… more »

What other advice do I have?

Our company does not have a business relationship with the vendor. We're simply customers. We're using the very latest version of the solution. We're using it with Microsoft Endpoint Configuration Manager, and we're running a 2006 build. With Intune, since it's the SaaS model, it's whatever version… more »
Real User
Group IT Executive at a manufacturing company with 5,001-10,000 employees
Aug 02 2020

What is most valuable?

The most valuable aspect of the product when it is in production is the basic thing it was made to do. We want to be able to allow access to various applications remotely which we can not otherwise do with remote workers.

What needs improvement?

This type of question may be premature because we have just started rolling it out now. We have not had a chance to work with it to capacity at this stage. I think, so far the implementation is all a bit shaky and should be better planned… more »

What's my experience with pricing, setup cost, and licensing?

I have rolled our company onto a 365 E5 licensing scheme. We are not on E3 anymore so we do not need to. With an E3 license, you would have to consider licensing the product.

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best. I would rate Microsoft Intune as about a six. I am not totally impressed with the complexity of the rollout.

Which other solutions did I evaluate?

We did not really look at any other competition. We are a Microsoft 365 E5 customer and the product promises the capabilities that we need and is available without additional cost. It just made sense to try to use this part of the suite.
Prt329Hd
Consultant
Practice Head - Enterprise Mobility, Technology Shared Services at a comms service provider with 10,001+ employees
Oct 11 2018

What is most valuable?

One of the most valuable features is the overall UI. It's really easy to access, so user interface is very good. Secondly, the enrollment is a nice feature. It is easy to move into the Intune company portal with minimal steps to do so. In addition, the storage solutions are a nice feature that can… more »

How has it helped my organization?

We are using a model for productivity through Microsoft Intune. For example, we are using Microsoft Themes to share all our contents and we connect that with Skype. We also use the Microsoft PowerApps, to help developer apps on a mobile. All of these functions are managed by the Microsoft Intune.

What needs improvement?

I think that in the future Microsoft Intune should have an EMS (Enterprise Mobile Security) feature added.

What's my experience with pricing, setup cost, and licensing?

There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products.
Mohamed-Khaled
Real User
Senior IT Field Support Specialist at a retailer with 10,001+ employees
Oct 31 2018

What is most valuable?

The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was misplaced or stolen… more »

What needs improvement?

I would like to be able to track the phone. I am not sure this is a feature that is readily available.

What's my experience with pricing, setup cost, and licensing?

I have no comment on pricing of the solution.

Which solution did I use previously and why did I switch?

I have previous experience with VMware Airwatch. But, I find that the integration is better with Microsoft Intune because we are already using Azure as a domain. It is a much easier integration with… more »

What other advice do I have?

I would advise other colleagues to use Microsoft Intune.

Which other solutions did I evaluate?

We have previous experience with VMware Airwatch.
Real User
Senior Technical Engineer at a tech services company with 1,001-5,000 employees
Oct 31 2018

What is most valuable?

It is a very helpful and easy solution. When deploying different configuration policies and compliance policies it is helpful. In addition, deployment of applications on devices is a valuable feature.

What needs improvement?

I think that there is room for improvement with the reporting. If this is done, it will be a better product.

What's my experience with pricing, setup cost, and licensing?

The purchase of the product was handled by someone else in our company. I do not have experience with pricing of the product.

Which solution did I use previously and why did I switch?

We previously used VMware Airwatch.

What other advice do I have?

We received Intune with a bundle of Microsoft products.
See 2 More Microsoft Intune Reviews

What is Microsoft Intune?

Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

  • Manage the mobile devices your workforce uses to access company data.
  • Manage the mobile apps your workforce uses.
  • Protect your company information by helping to control the way your workforce accesses and shares it.
  • Ensure devices and apps are compliant with company security requirements.
Also known as
Intune
Microsoft Intune customers

Mitchells and Buzzers, Callaway

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