We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The solution is quite stable."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"We've found the scalability to be very good."
"Remote enablement feature and access to internal resources on the VPN."
"The solution is easy to implement."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"The mobile application management, MAM, is the most useful aspect of the solution."
"We have not experienced any bugs or glitches with this solution."
"It's easy to manage and easy to configure."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The conditional access policies that we set up are very useful."
"For the price, the features included with Microsoft are appealing."
"The most important thing for me is the autopilot feature."
"Local technical support would be helpful."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The user experience really isn't so good."
"The user interface could definitely use some improvement."
"The look needs to be updated and it could be simpler to use."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The configuration could be better by consolidating options and making it simpler."
"Some enrollment features could be improved."
"Lacking ability to leverage more iOS device management internally."
"Lacking in features such as Wi-Fi and network security."
"There are items that require improvements. One is the controls from iOS."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"There can be delays in the deployment of new policies."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"Fees are monthly and it's approximately $8 per user."
"I feel the pricing to be very high."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The licensing costs we leave up to the customer and these vary from one to another."
"There is a license needed to use the solution and we are on an annual license."
"The price could be better."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.
MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.
Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:
IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 10 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 41 reviews. IBM MaaS360 is rated 7.6, while Microsoft Intune is rated 7.6. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM), SOTI MobiControl and MobileIron UEM, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Desktop Central, Google Cloud Identity and SOTI MobiControl. See our IBM MaaS360 vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.