IBM MaaS360 vs Microsoft Intune comparison

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IBM Logo
5,782 views|4,252 comparisons
84% willing to recommend
Microsoft Logo
55,162 views|37,685 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Mar 30, 2022

We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users say the initial setup of both products is straightforward.
  • Features: Users of both products are happy with their stability and scalability. IBM MaaS360 users say it performs well and has powerful remote enablement capabilities, but the user interface needs improvement. Microsoft Intune users say it is easy to use, but some users say it lacks flexibility.
  • Pricing: Some IBM MaaS360 feel that the price is high, while others disagree. All Microsoft Intune users are satisfied with the price of the product.
  • ROI: Reviewers of both products report seeing an ROI.
  • Service and Support: Most IBM MaaS360 reviewers are satisfied with the level of support they receive. In contrast, many Microsoft Intune users find the support lacking.

Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.

To learn more, read our detailed IBM MaaS360 vs. Microsoft Intune Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"​The graphic, friendly interface allowed us to start without almost any ​support from the manufacturer.​​​""We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it.""Mobile Device Configuration with policy applying: This significantly reduces time of device configuration.""We've found the scalability to be very good.""The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data.""My customers value the ability to control all their devices from a central point in IBM MaaS360.""The solution is easy to implement.""Asset management is the most valuable feature and integral for device inventory."

More IBM MaaS360 Pros →

"The ability to manage devices with different sets of policies is most valuable.""The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""This product works very well for companies already using the full Microsoft suite.""The most valuable feature of Intune is the central dashboard for compliance and policy management.""I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""The tool's most valuable feature is Autopilot."

More Microsoft Intune Pros →

Cons
"Zero day support is something they can work on. They can make it a little bit more user-friendly.""Can be added process of export/import environment configuration to simplify any migration processes.""IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this.""IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks.""It would be ideal to add support for the distribution of windows.exe applications.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The look needs to be updated and it could be simpler to use.""Its integration with Microsoft Teams could be better."

More IBM MaaS360 Cons →

"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise.""It needs certificate provisioning for S/MIME purposes.""I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam.""Microsoft Intune fails a lot when it comes to device compliance.""Microsoft Intune's support for Mac devices is lacking and could be improved.""The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite.""China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""Intune should be much more granular in terms of supporting more Android cellular devices."

More Microsoft Intune Cons →

Pricing and Cost Advice
  • "​It requires zero investment in infrastructure since it is 100% cloud.​"
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • "There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
  • "The solution is expensive."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer… more »
    Top Answer:IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it Pros: Protected productivity: Intune gives you the… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Ranking
    Views
    5,782
    Comparisons
    4,252
    Reviews
    10
    Average Words per Review
    293
    Rating
    7.3
    Views
    55,162
    Comparisons
    37,685
    Reviews
    67
    Average Words per Review
    727
    Rating
    8.3
    Comparisons
    Also Known As
    Fiberlink MaaS360, MaaS360
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More
    Overview

    IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

    IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

    IBM MaaS360 Features

    IBM MaaS360 has many valuable key features. Some of the most useful ones include:

    • Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
    • Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
    • Manage security risks: Provide users with seamless data access while remotely managing threats.
    • Secure access: Grant secure access to company resources from any mobile device, without a VPN.
    • Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

    IBM MaaS360 Benefits

    There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

    • Provision, manage, and protect your devices from a single console.
    • Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
    • Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
    • Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
    • Use robust dashboards and reporting to manage both personal and corporate devices.
    • Increases security and compliance enforcement.
    • Easily integrates with your existing infrastructure.
    • Reduces cost of supporting mobile assets.
    • Enhances application and performance management.
    • Contains powerful management and security to address the entire mobility lifecycle.
    • Helps ensure better business continuity.
    • Increases productivity and employee satisfaction.
    • Simple and fast, with an exceptional customer experience.

    Reviews from Real Users

    MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

    Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

    Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Sample Customers
    Bancroft, Garuda Indonesia
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company14%
    Healthcare Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government12%
    Construction Company7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    Buyer's Guide
    IBM MaaS360 vs. Microsoft Intune
    March 2024
    Find out what your peers are saying about IBM MaaS360 vs. Microsoft Intune and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 164 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity. See our IBM MaaS360 vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.