AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

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Amazon Web Services (AWS) Logo
289 views|211 comparisons
90% willing to recommend
Splunk Logo
1,994 views|1,339 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AWS Auto Scaling and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) Report (Updated: May 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements.""It efficiently handles traffic, ensuring we are not running expenses and the infrastructure is strong enough to handle the load.""The good thing about Autoscaling is that it provides the capacity to minimize downtime. So, it gives you the assurance of stability and robustness within your system.""The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively.""The tool gives you the flexibility to scale up and grow. The solution is also fast to deploy.""It can scale.""It is a stable platform.""The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."

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"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.""We have a lot of teams using Splunk and they would be blind without it.""We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming.""ITSI's most valuable feature is that it's easy to integrate DLP.""One particularly useful feature of Splunk ITSI is the ability to create custom services.""The glass tables are very helpful.""The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""One of the excellent features is the service analyzer, which is truly impressive."

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Cons
"Flexibility in configuring the workload is missing in AWS Auto Scaling.""We can have more auto scaling algorithms implemented in AWS Auto Scaling.""It has latency issues. It depends on the distribution used, whether it's Amazon Linux, Windows Linux, etc. Occasionally, there are latency issues, which might lead to slower performance.""AWS Auto Scaling's documentation could be better.""The tool must include AI features.""The billing and cost optimization of the solution could be improved.""The product could add more features for managing instances.""The product’s pricing needs improvement."

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"The license cost is expensive.""After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services.""It was an intimidating tool for us to jump into at the beginning.""Splunk ITSI generates numerous false positives and has the potential for enhancement.""It would be good if an interface was included in the next release.""I believe the refresh time should be faster.""We'd like them to show more inputs on the dashboard.""We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."

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Pricing and Cost Advice
  • "The pricing is good. I have not had any customers that have complained about the price."
  • "AWS Auto Scaling's price is high."
  • "The product has moderate pricing."
  • "The product is expensive."
  • "AWS Auto Scaling is a cheap solution."
  • "AWS Auto Scaling is an expensive solution."
  • "AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
  • More AWS Auto Scaling Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The various scaling options available, such as step scaling, are particularly useful.
    Top Answer:AWS Auto Scaling is an expensive solution. We pay a monthly licensing fee for the solution.
    Top Answer:While I haven't found any significant need for improvement in AWS Auto Scaling, the setup can be a bit complex in some situations.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
    Views
    289
    Comparisons
    211
    Reviews
    16
    Average Words per Review
    323
    Rating
    8.7
    Views
    1,994
    Comparisons
    1,339
    Reviews
    24
    Average Words per Review
    811
    Rating
    8.1
    Comparisons
    Also Known As
    AWS Auto-Scaling
    Learn More
    Overview

    AWS Auto Scaling monitors your applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost. Using AWS Auto Scaling, it’s easy to setup application scaling for multiple resources across multiple services in minutes. The service provides a simple, powerful user interface that lets you build scaling plans for resources including Amazon EC2 instances and Spot Fleets, Amazon ECS tasks, Amazon DynamoDB tables and indexes, and Amazon Aurora Replicas. AWS Auto Scaling makes scaling simple with recommendations that allow you to optimize performance, costs, or balance between them. If you’re already using Amazon EC2 Auto Scaling to dynamically scale your Amazon EC2 instances, you can now combine it with AWS Auto Scaling to scale additional resources for other AWS services. With AWS Auto Scaling, your applications always have the right resources at the right time.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Non Tech Company18%
    Retailer9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Government14%
    Computer Software Company13%
    Manufacturing Company13%
    REVIEWERS
    Financial Services Firm35%
    Computer Software Company18%
    Insurance Company12%
    Logistics Company12%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise2%
    Large Enterprise79%
    REVIEWERS
    Small Business10%
    Midsize Enterprise19%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise80%
    Buyer's Guide
    AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence)
    May 2024
    Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: May 2024.
    769,662 professionals have used our research since 2012.

    AWS Auto Scaling is ranked 15th in Application Performance Monitoring (APM) and Observability with 18 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. AWS Auto Scaling is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of AWS Auto Scaling writes "The product helps reduce costs and avoids interruptions to the customer experience". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". AWS Auto Scaling is most compared with , whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.