Barry PieperManager, Performance Engineering at Medica Health Plans
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously."
"One of the features that sets this product apart from its competitors is that it generates a solution."
"The most valuable function is the ability to replay a customer session."
"Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"Most of the time, chat support is not good enough for answering queries."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"The AI is not that intelligent and there are different places where it could be even more automated."
"We would like to see more third-party tools for training."
"We would like to see an AI tool that detects issues with our site in real time."
"The web interface, in some cases, is a little ambiguous to use."
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
AWS X-Ray helps developers analyze and debug production, distributed applications, such as those built using a microservices architecture. With X-Ray, you can understand how your application and its underlying services are performing to identify and troubleshoot the root cause of performance issues and errors. X-Ray provides an end-to-end view of requests as they travel through your application, and shows a map of your application’s underlying components. You can use X-Ray to analyze both applications in development and in production, from simple three-tier applications to complex microservices applications consisting of thousands of services.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
AWS X-Ray is ranked 28th in Application Performance Management (APM) with 1 review while Dynatrace is ranked 1st in Application Performance Management (APM) with 56 reviews. AWS X-Ray is rated 7.0, while Dynatrace is rated 9.0. The top reviewer of AWS X-Ray writes "Scalable and good for tracing problems, but hard to configure". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AWS X-Ray is most compared with Datadog, New Relic APM, Azure Monitor, Google Stackdriver and Splunk, whereas Dynatrace is most compared with Datadog, Splunk, AppDynamics and New Relic APM.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.