We performed a comparison between Dynatrace and AWS X-Ray based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred choice over AWS X-Ray due to its extensive features such as real user monitoring, session replay, and synthetic monitoring functionalities. The interface is user-friendly, and it is more scalable than AWS X-Ray. AWS X-Ray is functional, but reviewers suggest improvements in log filtering and user interface configuration.
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-Ray is a strong solution and has a smooth integration process."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"It is a very scalable solution."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"We got firsthand RCA as soon as we finished implementation."
"Improved visibility on performance and application issues."
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"Being able to get down to the individual code level to see where transactions are taking time. It has helped troubleshoot issues immensely and other tools can't provide this."
"It helps DevOps find all its problems easily and analyzes performance problems."
"It makes our lives easier as we drill down to problems."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"They can improve how traces are sent to other providers."
"If you have a small team, it's probably overkill."
"I do not have any notes in terms of improvements."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"The AI is not that intelligent and there are different places where it could be even more automated."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"Regarding features, it would be good if there would be some features regarding app security."
"I would like a testing module focused on quality gates."
"The web version of the client interface needs more features that are in the Java-based thick client."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better."
AWS X-Ray is ranked 13th in Application Performance Monitoring (APM) and Observability with 6 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. AWS X-Ray is rated 8.0, while Dynatrace is rated 8.8. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Prometheus, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and ThousandEyes. See our AWS X-Ray vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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