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Most Helpful Review
Use ThousandEyes? Share your opinion.
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
447,228 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective.""It reduces our efforts to identify services failing in production.""You don't have to configure it. It just needs to be installed.""It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause.""The stability is rock solid. We put a lot of stress on it.""It gives us visibility into the product and what we are doing operationally.""The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics.""The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides."

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"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.""The company provides excellent service."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster.""They should include more mission learning into the product and provide additional performance metrics for application learning.""When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier.""I would like them to add serverless capabilities, because everyone is going there.""As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool.""The new Managed Edition is too complex. I feel like a fish out of water.""Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great.""It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc."

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"It would be nice if the solution covered other areas like server monitoring.""It's an expensive solution."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly.""There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there.""The price could be improved.""The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.""Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.""I think the pricing is at a fair value for what it is.""The pricing and licensing are very expensive.""Purchasing through the AWS Marketplace is excellent."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
Top Answer: Dynatrace and Splunk are two different solutions that provide insight from different perspectives. Dynatrace is… more »
Top Answer: It has created total transparency between technology and business on all aspects of systems and performance as well as… more »
Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Popular Comparisons
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability
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VMware
Dynatrace
Cisco
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about Dynatrace
Learn more about ThousandEyes
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftAudi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American ExpressWayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider17%
Financial Services Firm11%
Retailer5%
REVIEWERS
Financial Services Firm31%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider14%
Financial Services Firm7%
Insurance Company6%
VISITORS READING REVIEWS
Comms Service Provider39%
Computer Software Company24%
Insurance Company4%
Manufacturing Company3%
Company Size
No Data Available
REVIEWERS
Small Business11%
Midsize Enterprise13%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise9%
Large Enterprise77%
No Data Available
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
447,228 professionals have used our research since 2012.
Dynatrace is ranked 1st in Application Performance Management (APM) with 63 reviews while ThousandEyes is ranked 41st in Network Monitoring Software with 2 reviews. Dynatrace is rated 8.8, while ThousandEyes is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ThousandEyes writes "Provides an excellent analysis service; extremely reliable". Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and BMC TrueSight Operations Management, whereas ThousandEyes is most compared with LiveAction LiveNX, SolarWinds NPM, SolarWinds AppOptics, Meraki Dashboard and Riverbed SteelCentral AppResponse.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.