We performed a comparison between BackupAssist and Zerto based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"Zerto is truly inspiring."
"Zerto is low maintenance, so I can set it and forget it. It has a great process and an excellent solution."
"Most of the time, this is at least a two person job. We used to have three people doing it. Previously, when we had a disaster recovery drill, the way it worked was 12 of us would show up in the office on a Friday night and work overnight from 12:00 AM on Friday night to 8:00 AM in the morning on Saturday. Then, three of us would be working for four hours out of those eight or nine hours just getting applications up and running in Arizona. Now, for the disaster recovery drill, I just stay onsite to help and assist anybody else as they need during that time frame and my work is done in about a 30-minute time frame. This is compared to the four or five hours it used to take for the three of us to do it."
"The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."
"We can recover both systems on-premises and in the public cloud."
"We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way..."
"The pricing and licensing are excellent. It's very straightforward."
"I prefer Zerto because it's a little more automated. VMware has more requirements... It's a little more click-and-go versus click-and-monitor..."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"We would like some of the real fine or granular things. We've submitted a few minor things for enhancements such as being able to control bandwidth utilization for each facility you replicate to versus overall. We just need a little bit more granularity on some of the things, but there is not a whole bunch that is in need of tweaking."
"It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"The only thing we've noticed that needs improvement is the backend cleanup within VMware. There are some little issues there. I would like to see tighter integration with Vmware... orphan data is an issue within VMware. It doesn't clean up properly when you're moving stuff around."
"We learned that we got a new account representative supporting our account. I found this out today. Apparently, this is something that they kicked off at the beginning of this year, but there has been a failure in communication in letting us know who is the proper channel for us to reach out to if we need assistance."
"I had to have my colleague contact technical support because we had an issue where VMs in VMware were getting blocked, and we weren't able to delete them."
"Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site."
"The problem with the backup product is that it's not very mature and you really need a specific use case to be able to use it effectively. It's hard to explain to our customers, especially our large customers, that the use case is so limited."
BackupAssist is ranked 26th in Backup and Recovery with 5 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. BackupAssist is rated 8.8, while Zerto is rated 9.0. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud.
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