Mark BonnamyTechnical Director at Ridgewall Ltd
Chirosca AlecsandruOwner and business consultant at networks srl
Akhlaq AhmedBlackBerry Cylance SME - Resident Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"Great protection against malware, ransomware, and any other forms of malicious software."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"On the management side, we liked the way it displays things."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The Application Guard and ByteGuard are useful features."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Has good RAM capacity for the power I need"
"It secures different entry points into the network."
"You can manage all the threats and everything from a centralized dashboard."
"It provides good insight into the programs, applications, or websites that may need attention."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"I would like to see the capability for remote installation added, in particular for servers."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"The reporting is much too simple."
"The graphical user interface for EDR could be improved."
"It should provide more details about the events that they have detected."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"It should have better support for Windows and Mac."
"The user interface is outdated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"There is a fully functional trial that we used and we didn't have any issues."
"There are different packages available that vary in terms of licensing fees."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"I think that the price we are paying is good for what it is."
"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"This cost of the license is approximately $5 USD monthly per user."
"It's not so heavily priced; rather, it's average and decent."
"We pay our license on a yearly basis and have just renewed for two years."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Bitdefender GravityZone's ENDPOINT SECURITY TOOLS intelligent security agent assesses the host machine at installation to self-configure to optimal form, and adapts its behavior according to endpoint accessibility. Security administrators allocate resources to security tasks through policies per groups of machines. They can set security tools to work on a local machine, or they can decide to rely more on Bitdefender Global Protective Network, or totally offload security to security servers.
BlackBerry® Protect is an artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats—no human intervention, Internet connections, signature files, heuristics or sandboxes required.
Bitdefender GravityZone Ultra is ranked 8th in Endpoint Detection and Response (EDR) with 12 reviews while Blackberry Protect is ranked 12th in Endpoint Protection for Business (EPP) with 18 reviews. Bitdefender GravityZone Ultra is rated 8.8, while Blackberry Protect is rated 8.0. The top reviewer of Bitdefender GravityZone Ultra writes "Great security with excellent standard policies and extremely stable". On the other hand, the top reviewer of Blackberry Protect writes "An outstanding product that is pretty spot on and easy to deploy and use". Bitdefender GravityZone Ultra is most compared with SentinelOne, CrowdStrike Falcon, Kaspersky Endpoint Security, Sophos Intercept X and Check Point Harmony Endpoint, whereas Blackberry Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne and Carbon Black CB Defense. See our Bitdefender GravityZone Ultra vs. Blackberry Protect report.
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