We performed a comparison between Bitrix24 and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24 is a user-friendly solution that is easy to use."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"I am impressed with the solution's ability to customize workflows."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The solution's technical support is fast to respond."
"It has been helpful for opportunity management and lease management."
"Sage CRM is flexible, customizable, and user-friendly."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"We have found the solution to be stable."
"The part I like the most is the reporting."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The client interface is not very user-friendly."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"The solution’s performance could be made faster."
"We didn't have the ability to customize the solution."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The stability could be improved."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"I would like Sage to improve their UI."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"Its user interface could be better."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"With regards to monitoring the transaction with alerts, it could be better."
Bitrix24 is ranked 11th in CRM with 18 reviews while Sage CRM is ranked 21st in CRM with 7 reviews. Bitrix24 is rated 7.4, while Sage CRM is rated 7.8. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Bitrix24 vs. Sage CRM report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
