BlueJeans Meetings vs ConnectWise ScreenConnect comparison

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574 views|148 comparisons
100% willing to recommend
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297 views|210 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BlueJeans Meetings and ConnectWise ScreenConnect based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly.""It is really easy and there are no complicated graphics or icons. It is simple and has an intuitive design. It's user-friendly over anything else I have used.""The quality of both audio and video is good.""It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."

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"I've noted an ROI while using the solution.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""Remote support is efficient and easy for our end users to receive support.""Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing.""The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.""Better than TeamViewer and useful for fixing problems remotely.""It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had.""it gives me the ability to remotely connect to machines that I manage without user intervention."

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Cons
"Screen sharing is available but there is no feature for remote access, to take control of another machine.""Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering.""I haven't had any big challenges. The annotation feature should be improved. So if I need to mark something or point something out, it's there, but it's not that user friendly. Other than that it's fine. In terms of collaboration, I think there could be some improvement.""BlueJeans doesn't allow as much customization of your background in a video call, so that could be improved."

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"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues.""There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started.""There needs to be a way to run the agent without installing, like GoToAssist.""There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes.""Mobile interface.""On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""There could be improvement to the remote command line tools.""I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

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Pricing and Cost Advice
  • "I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."
  • More BlueJeans Meetings Pricing and Cost Advice →

  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."
  • More ConnectWise ScreenConnect Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly.
    Top Answer:In future releases, I would like to see maybe customized virtual backgrounds, like Google Meet has. BlueJeans doesn't allow as much customization of your background in a video call, so that could be… more »
    Top Answer:Overall, I would rate the solution a nine out of ten. I would recommend using it.
    Top Answer:I download the product for free with ConnectWise RMM's license.
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Ranking
    14th
    out of 63 in Virtual Meetings
    Views
    574
    Comparisons
    148
    Reviews
    1
    Average Words per Review
    339
    Rating
    9.0
    7th
    out of 63 in Virtual Meetings
    Views
    297
    Comparisons
    210
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    Comparisons
    Also Known As
    BlueJeans Network
    ConnectWise Control, ScreenConnect
    Learn More
    Overview

    INSTANTLY CONNECT AND COLLABORATE

    The meeting experience users love

    Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location. Then engage in a productive virtual meeting with the power of immersive HD video and Dolby Voice® audio.

    Smart Meetings Meeting Hub

    Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.

    Powered by Dolby Voice

    Enjoy more natural, high definition sound with Dolby Voice, including background noise cancellation in video and audio meetings across multiple devices and locations. Hear the Dolby difference.

    Zero download meetings

    Join full-featured video meetings right from your favorite browser. With immersive video and spatial audio you’ll be collaborating face-to-face within seconds. Nothing to download or install.

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    Sample Customers
    Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
    Jon Rosen Systems
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization87%
    Government3%
    University2%
    Real Estate/Law Firm2%
    REVIEWERS
    Hospitality Company11%
    Healthcare Company11%
    Media Company11%
    Wellness & Fitness Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Healthcare Company8%
    Financial Services Firm8%
    Comms Service Provider7%
    Company Size
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise7%
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise51%
    Buyer's Guide
    Virtual Meetings
    April 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    BlueJeans Meetings is ranked 14th in Virtual Meetings with 4 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. BlueJeans Meetings is rated 8.8, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of BlueJeans Meetings writes "Accommodates large meetings with up to 500 participants, and I find it pretty intuitive and user-friendly". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". BlueJeans Meetings is most compared with GoToMeeting and Skype for Business, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.