We performed a comparison between BMC Atrium CMDB and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management Databases solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has improved our tracking."
"The main feature is the relational model database, where you define relationships between CIs. Being able to establish CI relationships and building a service model is a key aspect of CMDB."
"Atrium Integrator allows me to manage my data, with regular updates, etc. and integrate with multiple systems."
"This solution makes it easy for us to access data, and seamlessly integrates with all ITSM as well as the monitoring parts."
"The rules functionality makes it easier to classify data for different groups."
"It allows me to easily manage my data: Cleanse, load, and report on it."
"The most valuable features of BMC Atrium CMDB are its ease to build new classes. For example, let's say there are types of CIs or efforts that do not exist in BMC Atrium CMDB. You can create your own and their relationship to existing classes."
"Over the years, we have progressed to have close to a real-time up-to-date view into the assets in our environment."
"It scales easily with future expansion."
"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."
"The product is easy to set up."
"The auto-discovery feature is great."
"The most valuable feature of this solution is the discovery."
"It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM."
"BMC Atrium CMDB could improve if they had a cloud version and made the interface better."
"Looking for a more streamlined interface; one that matches the other parts of the BMC Remedy product line."
"We would like the service modelling functionality of this solution to be improved."
"I am just waiting for the new release with the new enhanced UI."
"Recently, improvements have been more focused on the interface side."
"There could be a provision in the back end to ensure unique collections and avoid duplicate services."
"The page loading is very slow."
"Making it simpler to set up and understand would be a big improvement."
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
"Improve the GUI and documentation."
"The implementation could be simplified."
More OpenText Universal Discovery and Universal CMDB Pricing and Cost Advice →
BMC Atrium CMDB is ranked 3rd in Configuration Management Databases with 6 reviews while OpenText Universal Discovery and Universal CMDB is ranked 4th in Configuration Management Databases with 11 reviews. BMC Atrium CMDB is rated 9.2, while OpenText Universal Discovery and Universal CMDB is rated 8.0. The top reviewer of BMC Atrium CMDB writes "Serves as a repository for storing configuration items, encompassing both physical and logical entities". On the other hand, the top reviewer of OpenText Universal Discovery and Universal CMDB writes "Secure with a quick setup and helpful support". BMC Atrium CMDB is most compared with ServiceNow CMDB, whereas OpenText Universal Discovery and Universal CMDB is most compared with ServiceNow CMDB. See our BMC Atrium CMDB vs. OpenText Universal Discovery and Universal CMDB report.
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