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See all 5 solutions in Configuration Management Databases
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It's a governance oriented tool with a very good data model. It supports all the governance, ticketing, service desk, change management, and all the ITIL processes. It supports what we need. In terms of IT governance and IT operation... more»
In terms of data quality and process ticketing, it is helpful. For instance, if you have a number of service desk tickets coming in and you have to refer to a system, a product, or an application interface, it is backed up by information from... more»
I would like to see better reporting and better support of integrations with the other systems. There is an additional tool that they give to you for the end users so that it's easier. It’s called the UCMDB browser, which is like an internet... more»
Micro Focus UCMDB, which allows for modeling a business service starting from any Running Software CI and does not necessarily require having a URL. It is AI inbuilt into the solution, by which the tools identifies non-standard software with... more»
UCMDB data is helpful with correlating events, which helps to reduce the number of events to the end user. It also help with business-level mapping to provide high level visibility related to the health of business applications. In a large... more»
Precedence Rules: Able to have attributes weighed in each of the datasets where the data is synchronized. Normalization Rules: Able to fix misspellings or product names that have version information in the name before inserting into the... more»
This solution has improved our tracking. Over the years, we have progressed to have close to a real-time up-to-date view into the assets in our environment. We integrated with Discovery and SCCM products to assist with this as well.
Looking for a more streamlined interface; one that matches the other parts of the BMC Remedy product line: * Coloring * Menus * A basic similarity between user interfaces, not one that seems so different from the others.
Business Support System Engineer at a comms service provider with 201-500 employees
Jan 14 2018
What do you think of BMC Atrium CMDB?
Primary Use Case
Atrium CMDB is a great solution for having all your networks mapped into it. It underpins the functionality of change, incident, problem management, and asset management modules.
• Improvements to My Organization
It allows me to easily manage my data: Cleanse, load, and report on it. It is a very comprehensive tool for Configuration Management.
• Valuable Features
Atrium Integrator Impact simulator Reconciliation ADDM is an added bonus. Atrium Integrator allows me to manage my data, with regular updates, etc. and integrate with multiple systems.
• Room for Improvement
I think they have already included what I was going to ask for. I am just waiting for the new release with the new enhanced UI.
• Use of Solution
More than five years.
Rakesh has spent 22+ years in technology as a specialist in Infrastructure / Application for capacity, availability & performance management. He is knowledgeable and experienced in Tools, ITIL Processes, Integration, Automation, and Business Intelligence with a passion for lifting customer... more>>