We performed a comparison between BMC Remedy and Micro Focus Asset Manager [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The solution is extremely user-friendly."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The product has excellent support for remote and hybrid environments."
"It includes features for automation, such as smart reporting capabilities."
"The incident management console is available out of the box."
"It has a good peer sharing module."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"It is stable and scalable."
"This product can be customized according to the needs of any company."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"The solution must be flexible."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"Continuous improvement is recommended."
"The desktop technicians face some challenges with the solution."
"There is room for improvement in terms of support."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
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BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management. BMC Remedy is rated 8.2, while Micro Focus Asset Manager [EOL] is rated 7.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and Device42, whereas Micro Focus Asset Manager [EOL] is most compared with .
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