We performed a comparison between BMC TrueSight Orchestration and Control-M based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"The initial setup is easy. The deployment was done in an hour."
"I find the provisioning to be the most valuable."
"The product has a very good triggering mechanism."
"Technical support is very helpful and available 24/7."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it."
"Control-M has improved application reliability and the SLAs in our company by quite a bit. You can see if problems are coming. If we have an SLA in a couple of hours, we know well before that couple hours if processing is behind, and it allows us to take some preventative action."
"The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
"First of all, the shift from manual to automation has been valuable. We have a tool that can automate."
"The solution is innovative. Specifically for the overseas and time differences, you can feel the efficiency of Batch Impact Manager on jobs, batch processing, and impact management. It works the best on these kinds of issues. It saves us time and money, which is important. We save a lot using Control-M."
"Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"The solution is not user-friendly."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"Reporting in Control-M could use improvement."
"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."
"The initial setup was complex, because I wasn't used to it."
"Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API."
"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."
"Its operations and infrastructure can be improved."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"An issue we have run into in our lower environments is that Control-M can log you out frequently."
BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while Control-M is ranked 4th in Process Automation with 110 reviews. BMC TrueSight Orchestration is rated 8.0, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". BMC TrueSight Orchestration is most compared with Red Hat Ansible Automation Platform, ServiceNow Orchestration, CA Process Automation, Camunda and SaltStack, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation. See our BMC TrueSight Orchestration vs. Control-M report.
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