Compare BMC TrueSight Orchestration vs. ServiceNow Orchestration

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Most Helpful Review
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Find out what your peers are saying about Pega, Bizagi, IBM and others in Process Automation. Updated: January 2021.
456,812 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution is scalable."

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"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""There are a lot of ready to use orchestration custom packs."

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Cons
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

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"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""Efficiency of some features could be improved."

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Pricing and Cost Advice
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"In terms of price, this solution is at the higher end of what you'll find."

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Top Answer: Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.
Top Answer: In terms of price, this solution is at the higher end of what you'll find.
Top Answer: This solution should be more developer-friendly. This is what my team has been telling me. The connectors need to be updated because certain connectors for third-party tools are not up to date, and… more »
Ranking
16th
out of 30 in Process Automation
Views
1,364
Comparisons
1,054
Reviews
1
Average Words per Review
352
Rating
6.0
13th
out of 30 in Process Automation
Views
620
Comparisons
339
Reviews
2
Average Words per Review
644
Rating
7.0
Popular Comparisons
Compared 12% of the time.
Also Known As
TrueSight Orchestration, Atrium Orchestrator
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BMC
ServiceNow
Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

  • Move from reactive, manual handling of requests to a fully automated system
  • Deliver consistent task and automation workflow results
  • Automate data collection for audit compliance
  • Align with best practices
  • Free up IT resources

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

Offer
Learn more about BMC TrueSight Orchestration
Learn more about ServiceNow Orchestration
Sample Customers
Ameritas, Buckeye Partners, KNAB, Dex Media, News UKexperian, BEACHBODY, HealthPartners, Banosoft
Top Industries
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider12%
Insurance Company11%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider18%
Government6%
Energy/Utilities Company6%
Find out what your peers are saying about Pega, Bizagi, IBM and others in Process Automation. Updated: January 2021.
456,812 professionals have used our research since 2012.

BMC TrueSight Orchestration is ranked 16th in Process Automation with 1 review while ServiceNow Orchestration is ranked 13th in Process Automation with 2 reviews. BMC TrueSight Orchestration is rated 6.0, while ServiceNow Orchestration is rated 7.0. The top reviewer of BMC TrueSight Orchestration writes "A Scalable Monitoring solution that is easy to install, but not intended for Complicated Environments". On the other hand, the top reviewer of ServiceNow Orchestration writes "Simplifies certain processes and saves us time, but the price and technical support should be improved". BMC TrueSight Orchestration is most compared with Ansible, Control-M, BMC TrueSight Server Automation, Operations Orchestration and Microsoft System Center Orchestrator, whereas ServiceNow Orchestration is most compared with F5 BIG-IQ, Nintex Workflow, CA Process Automation, Bonita and ACI Worldwide Global Payments Hub.

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We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.