We performed a comparison between BotFarm and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
"BotFarm has been working perfectly fine with our business model. Its scalability is the most valuable feature. We can easily scale out bots on a need basis. Portability is another valuable feature. We work with different payment systems like Visa and MasterCard and have bots for them. Because of BotFarm, we are able to reuse these bots."
"The ability to drag and drop various components and the customizability are good features."
"The product has increased efficiency and reduced the time spent on tasks."
"The initial setup is straightforward."
"The record option and the OCR technology have been great."
"The most valuable features I have found to be the screen scraping and the integration with third-party solutions."
"What I like most about BotFarm is that it's one of the leading RPA products in the market. Very few products focus on robotics today, so I like that BotFarm offers a lot in terms of what general customers expect it to do."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Kofax TotalAgility is stable."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It's not so complex to design what you need to."
"Although I like the OCR technology, it could still be further improved."
"The OCR tool, the optical character recognition tool, could be more efficient."
"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well. There's also the issue with PCI DSS compliance or certain regulations that require a set of configurations that are not fully supported by BotFarm. The product should be certified or designed according to the required regulations in the finance industry to make it better."
"I would like to have access to self-service support."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"The user experience could be made a little better with this solution. I find it difficult to find qualified people to be able to use the solution."
"The Transformation Designer of KTA can be made better."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Lacks sufficient inbuilt features."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"There needs to be more accessible certification and better pricing."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"Table line item extraction is not possible through Quick Capture."
BotFarm is ranked 16th in Robotic Process Automation (RPA) with 35 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. BotFarm is rated 8.0, while Tungsten TotalAgility is rated 8.2. The top reviewer of BotFarm writes "Great feature sets, stable, and scalable". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". BotFarm is most compared with Automation Anywhere (AA), UiPath and Blue Prism Cloud, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our BotFarm vs. Tungsten TotalAgility report.
See our list of best Robotic Process Automation (RPA) vendors.
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