BotFarm Reviews

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Consultant
Consultant at a software R&D company with 5,001-10,000 employees
Dec 30 2019

What is most valuable?

The entire backend system structure is something that I found really valuable.

How has it helped my organization?

I have been trying to use this solution, but I have not found it to be usable.

What needs improvement?

I think that the governance framework is completely missing from this solution and something needs to be done about it. Other products are ahead of BotFarm in this regard. Having the validation of the… more»

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

What other advice do I have?

I am hoping that once the entire concept of 2019 BotFarm is released, they will have a proper structure of monetization in place. We are hoping that the bots would be much more value-driven rather… more»

Which other solutions did I evaluate?

We are currently evaluating many products, setting up a CoE for each one to evaluate their worth.
Real User
Sr. Director at a financial services firm with 10,001+ employees
Jan 26 2020

What is most valuable?

From a solution standpoint, screen capture and tight integration with Outlook are valuable features. We tried the same TOC with Blue Prism but it was more complicated.

What needs improvement?

From a simplified perspective, in terms of improvement, we use the bot for the maker position, not for the checker. It's about how well the bot can be utilized. For now, it's not utilized 24/7 because only business clients use it. I would… more»

Which solution did I use previously and why did I switch?

We previously used another solution but it was not a fully automated process solution. It required a lot of manual intervention.

What other advice do I have?

From a technical standpoint, you need to be careful with the UI application. There might be issues with it in cases where object recognition is going to be tougher. I would definitely look at what the UI interface needs in order to be… more»

Which other solutions did I evaluate?

We evaluated other tools like WorkFusion.
Find out what your peers are saying about Automation Anywhere, UiPath, Atos and others in Robotic Process Automation (RPA). Updated: February 2020.
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Sachin-Arora
Real User
Senior Vice President at Inspira Enterprise
Jan 30 2020

What is most valuable?

The most valuable feature is the user-friendliness. The ability to drag and drop various components and the customizability are good features. The web interface that was introduced in the recent… more»

What needs improvement?

I would like to be able to access BotForm using a mobile app. I think that customization can be further improved. IQ Bot, used by BotFarm, needs to be improved with respect to being able to read… more»

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are approximately $3,000 USD annually. There are no costs in addition to the standard licensing fees.

Which solution did I use previously and why did I switch?

We did not use another RPA solution prior to this one.

What other advice do I have?

This is a product that I recommend and we will be moving to the cloud version in the future. My advice to anybody who is considering this solution is to first check your prerequisites in terms of… more»

Which other solutions did I evaluate?

We also evaluated UiPath, but ultimately chose to use Automation Anywhere and BotFarm.
Real User
Senior Software Engineer at a financial services firm with 10,001+ employees
Feb 03 2020

What is most valuable?

This solution gives us the ability to switch between Chrome and IE. Automation Anywhere has good document extraction features where it can learn patterns. The user interface is fine.

What needs improvement?

The community forums can be improved a little bit because they have mixed solutions or discussions with respect to some ideas. I would like to see more process mining features to give us insight into them before we develop automation.

What other advice do I have?

My advice to anybody who is implementing this solution is to carefully consider what it is that you need to do because it requires planning. With the correctly planning, the RPA deployment will be stable. I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

Initially, we were thinking about using another vendor but decided to stay with Automation Anywhere.
Real User
Digital Transformation Specialist at a healthcare company with 501-1,000 employees
Dec 03 2019

What is most valuable?

The solution is easy to use and easy to apply.

What needs improvement?

The stability needs to be improved.

What's my experience with pricing, setup cost, and licensing?

The pricing is very good. I'd actually pay a higher price; I think it's worth more. They have another retention fee that compensates for the standard licensing fee. There is another that can extract fees as well.

Which solution did I use previously and why did I switch?

We didn't use a different solution. This is the first evaluation we did and we decided to go with it.

What other advice do I have?

We're using the enterprise version of the solution and an unfinished deployment model. I'd rate the solution six out of ten. To give it a higher rating, the solution needs to boost its public services and machine capabilities. In terms of… more»
VivekMishra
Real User
AVP, Technology & Solutions at Cygnet
Jan 28 2020

What is most valuable?

The most valuable feature is the rapid deployment of multiple bots.

What needs improvement?

It should be easier to create an environment for bots to operate in. There should be more support for developing in environments such as Citrix and Linux.

Which solution did I use previously and why did I switch?

I have been familiar with RPA for four or five years and BotFarm represents a big step forward. Other companies are running basic RPA, whereas, with this solution, you can move towards digitalized management instead of working with a single bot.

What other advice do I have?

Overall, this is a pretty good product and nobody else in the market is providing RPA at this level. I would rate this solution an eight out of ten.
SrinivasKannan
Consultant
Sr. Solution Support Consultant CMA-CGM Serving Notice Period at CMA CGM
Jan 22 2020

What is most valuable?

The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it.

What needs improvement?

The scalability of the solution needs to be improved. There's a general lack of technical support. This should be improved. It used to be better.

What other advice do I have?

We use the cloud deployment model. Currently, we're just doing the migration process. After that, we'll merge with Logic Farm too. The trouble we ran into was that we downloaded the Bot and we were using a manual batch of the downloader. We ran into trouble with customer support as well. I'd rate the solution nine out of ten.

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User Assessments By Topic About BotFarm

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BotFarm Questions

What is BotFarm?

BotFarm is the first and only enterprise-grade platform for Bots On Demand. Scale your workforce capacity by deploying bots anywhere in the world with a single click. Create, deploy and manage thousands of bots in an instant to meet demand spikes. BotFarm delivers on-demand RPA with scalability, elasticity, resilience – designed for the enterprise.

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