We performed a comparison between KiSSFLOW and Sales Creatio based on real PeerSpot user reviews.
Find out what your peers are saying about Anaplan, Oracle, Jedox and others in Business Performance Management."The best thing about Kissflow is its user-friendliness."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"I like the forms which help us to get information."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The user interface is very, very good."
"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"There is room for improvement in terms of stability."
"One area where I believe Kissflow can be improved is customization."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"KiSSFLOW needs to improve its integration."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"There is still some room for improvement in the overall look and feel of the software."
"Sales Creatio should include better customizations."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
"Creatio's mobile app could be more intuitive."
KiSSFLOW is ranked 6th in Business Performance Management with 12 reviews while Sales Creatio is ranked 20th in CRM with 8 reviews. KiSSFLOW is rated 8.6, while Sales Creatio is rated 9.0. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and OutSystems, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Salesforce Sales Cloud, Oracle Fusion Service and Zoho CRM.
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