Compare CA Cloud Service Management vs. LiveAgent

CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review while LiveAgent which is ranked 33rd in Help Desk Software. CA Cloud Service Management is rated 8.0, while LiveAgent is rated 0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas LiveAgent is most compared with Freshdesk and Zendesk.
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Most Helpful Review
T Macul
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,852 professionals have used our research since 2012.
Quotes From Members

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360,852 professionals have used our research since 2012.
Ranking
18th
out of 44 in Help Desk Software
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
33rd
out of 44 in Help Desk Software
Views
358
Comparisons
101
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 65% of the time.
Compared 35% of the time.
Also Known As
Nimsoft Service Desk
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CA Technologies
QualityUnit
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2018. Stay closer to your customers and help them faster with LiveAgent.

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Learn more about CA Cloud Service Management
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Sample Customers
Oakwood Systems GroupOrange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,852 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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