Compare CA Cloud Service Management vs. LiveAgent

CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review while LiveAgent which is ranked 33rd in Help Desk Software. CA Cloud Service Management is rated 8.0, while LiveAgent is rated 0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas LiveAgent is most compared with Freshdesk and Zendesk.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
T Macul
It has improved our organization through automatic tasks
Automatic tasks.
Use LiveAgent? Share your opinion.
Download Free Report
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
Download now
360,852 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
See Which Vendors Are Best For You
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
See Recommendations
360,852 professionals have used our research since 2012.
Ranking
18th
out of 44 in Help Desk Software
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
33rd
out of 44 in Help Desk Software
Views
358
Comparisons
101
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
+ Add more products to compare
Freshdesk vs. LiveAgent
Compared 65% of the time.
Zendesk vs. LiveAgent
Compared 35% of the time.
+ Add more products to compare
Also Known As
Nimsoft Service Desk
Learn
CA Technologies
QualityUnit
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2018. Stay closer to your customers and help them faster with LiveAgent.

Offer
Learn more about CA Cloud Service Management
Learn More
Learn more about LiveAgent
Learn More
Sample Customers
Oakwood Systems GroupOrange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S
Download Free Report
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
Download now
360,852 professionals have used our research since 2012.

See also CA Cloud Service Management Reviews, LiveAgent Reviews, and our list of Best Help Desk Software Companies.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign in to see all reviews and comparisons. It's free!
By clicking Sign in with LinkedIn™ you agree to let IT Central Station use your LinkedIn profile and email address in accordance with our Privacy Policy and agree to the Terms of Service.
Sign Up with Email
  • Unlimited access to 28000+ reviews from real users
  • Your own page to promote your professional skills
  • Networking events and peer-to-peer consultations
As seen in:

By registering, you agree to our Terms of Service and Privacy Policy.
  • Unlimited access to 28000+ reviews from real users
  • Your own page to promote your professional skills
  • Networking events and peer-to-peer consultations
As seen in