CA Cloud Service Management vs. LiveAgent

As of February 2019, CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review vs LiveAgent which is ranked 31st in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. LiveAgent is most compared with Freshdesk and Zendesk.
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Most Helpful Review
T Macul
It has improved our organization through automatic tasks
Automatic tasks.
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Quotes From Members

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Ranking
18th
out of 43 in Help Desk Software
Views
2,602
Comparisons
211
Reviews
1
Followers
217
Avg. Rating
8.0
31st
out of 43 in Help Desk Software
Views
322
Comparisons
90
Reviews
0
Followers
193
Avg. Rating
N/A
Top Comparisons
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Freshdesk vs. LiveAgent
Compared 62% of the time.
Zendesk vs. LiveAgent
Compared 38% of the time.
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Also Known As
Nimsoft Service Desk
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CA Technologies
QualityUnit
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2018. Stay closer to your customers and help them faster with LiveAgent.

Offer
Learn more about CA Cloud Service Management
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Learn more about LiveAgent
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Sample Customers
Oakwood Systems GroupOrange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: February 2019.
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316,786 professionals have used our research since 2012.

See also CA Cloud Service Management Reviews, LiveAgent Reviews, and our list of Best Help Desk Software Companies.

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