CA Cloud Service Management vs LiveAgent

CA Cloud Service Management is ranked 15th in Help Desk Software with 4 reviews vs LiveAgent which is ranked 41st in Help Desk Software with 0 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and Micro Focus Service Manager. LiveAgent is most compared with ServiceNow, Zendesk and Teamwork Desk.
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Most Helpful Review
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Quotes From Members Comparing CA Cloud Service Management vs LiveAgent

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
253,522 professionals have used our research since 2012.
Ranking
RANKING
Views
3,172
Comparisons
965
Reviews
3
Followers
631
Avg. Rating
7.7
Views
238
Comparisons
197
Reviews
0
Followers
334
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Servicenow
Compared 2% of the time.
Zendesk logo
Compared 2% of the time.
Teamwork mark
Compared 2% of the time.
See more LiveAgent competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1516099828
QualityUnit
  • Vendor 30042 screenshot 1518890959
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.
Information Not Available
Sample Customers
Sample CustomersOakwood Systems GroupOrange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S
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Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
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253,522 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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