CA Cloud Service Management vs LiveAgent

CA Cloud Service Management is ranked 15th in Help Desk Software with 2 reviews vs LiveAgent which is ranked 41st in Help Desk Software. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. LiveAgent is most compared with Teamwork Desk, TeamSupport and JIRA Service Desk.
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Most Helpful Review
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Quotes From Members Comparing CA Cloud Service Management vs LiveAgent

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
269,736 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
244
Comparisons
202
Reviews
0
Followers
330
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Teamwork mark
Compared 7% of the time.
Td6vwt q 400x400
Compared 5% of the time.
Charlie cmyk cyan
Compared 5% of the time.
See more LiveAgent competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1524992460
QualityUnit
  • Vendor 30042 screenshot 1524332553
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.
Information Not Available
OFFER
Learn more about CA Cloud Service Management
Learn more about LiveAgent
Sample Customers
Sample CustomersOakwood Systems GroupOrange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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269,736 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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