Compare CA Cloud Service Management vs. LiveChat

CA Cloud Service Management is ranked 22nd in Help Desk Software with 1 review while LiveChat is ranked 27th in Help Desk Software. CA Cloud Service Management is rated 6.0, while LiveChat is rated 0. The top reviewer of CA Cloud Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas LiveChat is most compared with LivePerson LiveEngage, CafeX and Bold360.
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398,259 professionals have used our research since 2012.
Ranking
22nd
out of 44 in Help Desk Software
Views
322
Comparisons
152
Reviews
1
Average Words per Review
448
Avg. Rating
6.0
27th
out of 44 in Help Desk Software
Views
849
Comparisons
550
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 39% of the time.
Compared 18% of the time.
Compared 17% of the time.
Also Known As
Nimsoft Service Desk
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Broadcom
LiveChat
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
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Sample Customers
Oakwood Systems GroupOur product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2020.
398,259 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.