CA Cloud Service Management vs. LiveChat

CA Cloud Service Management is ranked 17th in Help Desk Software with 2 reviews vs LiveChat which is ranked 12th in Help Desk Software with 2 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of LiveChat writes "As a manager I use all features, but reporting and setting are my personal favorites because they're easy to use and provide data that helps you with the right decision". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. LiveChat is most compared with chat.io, LivePerson LiveEngage and Zendesk. See our CA Cloud Service Management vs. LiveChat report.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Null Product? Share your opinion.
Find out what your peers are saying about CA Cloud Service Management vs. LiveChat and others in Help Desk Software.
305,759 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs. LiveChat

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
report
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
305,759 professionals have used our research since 2012.
Ranking
Views
2,592
Comparisons
260
Reviews
2
Followers
283
Avg. Rating
7.5
Views
3,077
Comparisons
676
Reviews
2
Followers
204
Avg. Rating
10.0
Unranked
In Help Desk Software
Top Comparisons
See more CA Cloud Service Management competitors »
Compared 15% of the time.
Compared 11% of the time.
Compared 7% of the time.
See more LiveChat competitors »
Compared 29% of the time.
Also Known As
Nimsoft Service Desk
Learn how it works
CA Technologies
LiveChat
Null Vendor
Video Not Available
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
Information Not Available
OFFER
Learn more about CA Cloud Service Management
Learn more about LiveChat
Learn more about Null Product
Sample Customers
Oakwood Systems GroupOur product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Information Not Available
Find out what your peers are saying about CA Cloud Service Management vs. LiveChat and others in Help Desk Software.
Download now
305,759 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email