CA Cloud Service Management vs LiveChat

CA Cloud Service Management is ranked 15th in Help Desk Software with 4 reviews vs LiveChat which is ranked 12th in Help Desk Software with 2 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of LiveChat writes "As a manager I use all features, but reporting and setting are my personal favorites because they're easy to use and provide data that helps you with the right decision". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and Micro Focus Service Manager. LiveChat is most compared with Zendesk, ServiceNow and ManageEngine ServiceDesk Plus. See our CA Cloud Service Management vs LiveChat report.
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Most Helpful Review
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Find out what your peers are saying about CA Cloud Service Management vs. LiveChat and others in Help Desk Software
254,210 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs LiveChat

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Ca cloud service management vs. livechat report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs. LiveChat and others in Help Desk Software
254,210 professionals have used our research since 2012.
Ranking
RANKING
Views
3,172
Comparisons
965
Reviews
3
Followers
631
Avg. Rating
7.7
Views
3,614
Comparisons
1,261
Reviews
3
Followers
466
Avg. Rating
9.7
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Zendesk logo
Compared 3% of the time.
Servicenow
Compared 3% of the time.
See more LiveChat competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1516099828
LiveChat
  • Vendor 29668 screenshot 1518284052
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
Sample Customers
Sample CustomersOakwood Systems GroupOur product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Ca cloud service management vs. livechat report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs. LiveChat and others in Help Desk Software
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254,210 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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