We performed a comparison between NetIQ Identity Governance and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"I like the queries and find the catalog to be comparatively powerful."
"NetIQ Identity Governance has improved the security of my company."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Word mining and risk campaigns are the most valuable features of this solution."
"The product is relatively easier to use than other identity management products."
"The solution is easy to scale."
"The scalability potential is there if a company needs to expand."
"Using the implementation guide, I was able to implement the solution with ease."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The solution should be made more agile for customers to own or configure."
"Omada Identity has a steep learning curve."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"The initial setup has room for improvement."
"Technical support is horrible."
"We need more connectors to cloud applications like AWS."
"The product could use more advanced features related to Identity Intelligence."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Provisioning has a dependency on Windows."
"The development process to create this connector is not as easy as I would like."
"The product's technical support could be better."
"The product works slowly while accessing cloud-native solutions."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. NetIQ Identity Governance is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our NetIQ Identity Governance vs. Symantec Identity Governance and Administration report.
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