We performed a comparison between NetIQ Identity Governance and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The customer success and support teams have been crucial."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"NetIQ Identity Governance has improved the security of my company."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"I like the queries and find the catalog to be comparatively powerful."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"It offers a nice price. It's mid-range."
"Connector Xpress and Policy Xpress and the new interface."
"The product is relatively easier to use than other identity management products."
"Automated provisioning removes manual labor and manual provisioning."
"Using the implementation guide, I was able to implement the solution with ease."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Governance."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"They need to improve the cost for small companies."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada's reporting functionality is limited and could benefit from greater customization."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"I would like to search on date fields, which is not possible now."
"The product could use more advanced features related to Identity Intelligence."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"Technical support is horrible."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"The initial setup has room for improvement."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"We need more connectors to cloud applications like AWS."
"The product's technical support could be better."
"The product works slowly while accessing cloud-native solutions."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"They should easier and better integration with other software."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"I find the API boring. I also faced issues while integrating with CA SSO."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. NetIQ Identity Governance is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our NetIQ Identity Governance vs. Symantec Identity Governance and Administration report.
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