We performed a comparison between NetIQ Identity Governance and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The customer success and support teams have been crucial."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"I like the queries and find the catalog to be comparatively powerful."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"NetIQ Identity Governance has improved the security of my company."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Streamlines user access, consolidates applications."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"It's a very useful tool that has improved our client's security, from day one."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Connector Xpress and Policy Xpress and the new interface."
"It is not possible to customize reports on Omada Identity."
"They need to improve the cost for small companies."
"Omada's reporting functionality is limited and could benefit from greater customization."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"I would like to search on date fields, which is not possible now."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"The product could use more advanced features related to Identity Intelligence."
"We need more connectors to cloud applications like AWS."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"Technical support is horrible."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"The initial setup has room for improvement."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"They should easier and better integration with other software."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The development process to create this connector is not as easy as I would like."
"In the next release, there should be provisioning of your certifications."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. NetIQ Identity Governance is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our NetIQ Identity Governance vs. Symantec Identity Governance and Administration report.
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